Overview
Summary
Education
Skills
Work History
Timeline
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Megan Pupp

Megan Pupp

Naples,FL

Overview

5
5
years of professional experience

Summary

Proficient in leading teams, addressing challenges, and managing administrative duties in dynamic, high-energy settings. A personable and professional individual with a deep commitment to customer service excellence. Skilled at fostering top-tier talent and ensuring adherence to policies and procedures. A highly approachable and visible leasing professional focused on achieving outstanding results and creating a positive experience for every client.

Education

University of Wisconsin, Green Bay
Green Bay, WI

Skills

Event Planning

Conflict management

Yardi

Graphic Design

Fair Housing regulations

Sales

Communication skills

Marketing

Adobe Photoshop

Adobe InDesign

Canva

Work History

Assistant Community Manager

Vida Management
Naples, FL
10.2024 - Current
  • Managed rent collection processes, monitored delinquent accounts, and coordinated eviction procedures to maintain property compliance and financial health
  • Developed and executed targeted outreach marketing strategies to enhance community visibility, attract prospective residents, and strengthen brand presence in the local market
  • Collaborated with the maintenance team to oversee timely unit turnovers and maintain property standards
  • Developed and implemented social media and marketing strategies to promote properties, attract tenants, and enhance community engagement
  • Maintained accurate records of leases, payments, and property operations for efficient reporting and audits
  • Assisted in organizing and hosting resident events to foster a sense of community and improve tenant relations
  • Maintained a renewal rate of above 60%
  • Supported the planning and execution of resident retention programs such as referral incentives or renewal campaigns

Assistant Community Manager

RPM Living
07.2024 - 10.2024
  • Responded promptly to resident inquiries, concerns, and requests, providing excellent customer service
  • Maintained a renewal rate above 40%.
  • Conducted regular market surveys to analyze rental rates and adjust pricing strategies accordingly
  • Coordinated community-wide events such as holiday parties, fitness classes, or educational workshops
  • Managed resident move-in/move-out process ensuring smooth transitions and timely completion of required documentation
  • Collaborated with property manager to develop and implement effective marketing strategies to attract new residents

Leasing Consultant

RPM Living
09.2023 - 07.2024
  • Conducted property tours for potential tenants, highlighting key features and amenities
  • Managed lease agreements, ensuring compliance with company policies and regulations
  • Responded to tenant inquiries and concerns promptly, maintaining high levels of tenant satisfaction
  • Created and executed social media marketing strategies
  • Planned and hosted resident events to foster community engagement
  • Distributed and followed up on tenant renewal notices.
  • Maintained an occupancy rate of over 94%

Leasing & Marketing Professional

Lincoln Property Company
04.2023 - 09.2023
  • Responding to potential tenant interest for rental properties in-person and via digital platforms
  • Maintained an occupancy of over 95%
  • Showing properties, answering questions and finalizing terms of leases
  • Establishing tenant expectations for security deposits, procedures for rent and amenities that will be part of the lease
  • Preparing potential tenant background checks, including reference letters, rental history, income verification and lease application
  • Properly executing all terms of a lease and taking needed steps in the case of a defaulting tenant
  • Booking and coordinating community events
  • Manage all social media platforms

Leasing Agent

Uptown Rental Properties
04.2021 - 04.2023
  • Greeting prospects and qualifies them by covering all required criteria
  • Immediately records all telephone and in-person traffic
  • Maintained an occupancy of 98%
  • Processes applications for approval
  • Prepares leases and completes all necessary paperwork accurately and promptly
  • Immediately follow-up with prospects unable to close on and attempts to close sale again
  • Secures resident signature(s) on all required paperwork before move-in
  • Distributes any company-issued notices

Assistant General Manager

Marriot International
Denver, CO
08.2020 - 04.2021
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Handled cash accurately and prepared deposits.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Managed team schedule with eye for coverage needs and individual strengths.

Timeline

Assistant Community Manager

Vida Management
10.2024 - Current

Assistant Community Manager

RPM Living
07.2024 - 10.2024

Leasing Consultant

RPM Living
09.2023 - 07.2024

Leasing & Marketing Professional

Lincoln Property Company
04.2023 - 09.2023

Leasing Agent

Uptown Rental Properties
04.2021 - 04.2023

Assistant General Manager

Marriot International
08.2020 - 04.2021

University of Wisconsin, Green Bay

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