Summary
Overview
Work History
Education
Skills
Timeline

Megan Quezada

Marana,AZ

Summary


I am a compassionate and dedicated registered nurse with over 10 years of healthcare experience and 5 years of sales, specializing in emergency medicine, critical care, and patient management. Throughout my career, I have developed strong skills in client relationship building, education, and personalized care. My leadership roles and collaborative work with interdisciplinary teams have honed my ability to assess and meet client needs effectively.

Now, I am eager to transition into the sales field, leveraging my background in healthcare to offer unique insights and a client-centric approach. I am excited to bring my passion for helping others, my problem-solving skills, and my ability to build and maintain strong relationships to a sales position, where I can continue to grow professionally and make a meaningful impact.

Overview

10
10
years of professional experience

Work History

Registered Nurse

Veterans Hospital
2022.04 - Current
  • Enhanced patient care by conducting thorough assessments and promptly addressing critical needs.
  • Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Updated personal nursing knowledge through continuing education courses, staying current on best practices in emergency medicine.
  • Participated in quality improvement initiatives within the emergency department, contributing ideas for process enhancements based on clinical experiences and patient feedback.
  • Collaborated with multidisciplinary teams for optimal patient outcomes during high-stress situations.

Sales Associate

Mobile IV Nurses
2018.01 - 2023.01
  • Operated as an independent contractor, providing personalized in-home IV therapy.
  • Conducted client assessments to tailor services, optimizing satisfaction and outcomes.
  • Developed new clients and new markets, expanding the client base and increasing market penetration.
  • Built and maintained strong client relationships, enhancing client satisfaction and loyalty.
  • Monitored clients during therapy sessions to ensure a positive experience, leading to repeat business
  • Appointed as “Team Leader” for Tucson and Southern Arizona region, driving team performance and sales targets.
  • Educated clients on service benefits, addressing concerns and securing consents, which boosted client confidence and retention.
  • Leveraged opportunities to upsell additional services, increasing revenue and enhancing client value.
  • Played a pivotal role in building long-term client relationships, driving repeat business and referrals.
  • Maintained up-to-date knowledge of services and protocols, ensuring top-notch service delivery.
  • Managed a diverse client caseload daily, demonstrating excellent organizational and time-management skills.
  • Collaborated with interdisciplinary teams to meet client needs, fostering strong partnerships and cross-selling opportunities.



Registered Nurse, PACU

Northwest Hospital
2021.01 - 2022.01
  • Expedited patient admission into the PACU through rapid assessment of vital signs upon arrival from surgeries.
  • Provided emotional support to patients and their families during the recovery process, easing anxiety related to surgery outcomes.
  • Facilitated smooth transitions between surgical units through timely communication with preoperative and surgical suite staff regarding patient needs and status updates.
  • Collaborated with interdisciplinary team members to develop individualized care plans for optimal patient outcomes.
  • Assisted physicians with bedside procedures in the PACU setting, such as wound care, dressing changes, and insertion of invasive monitoring devices.
  • Enhanced patient recovery by providing comprehensive post-anesthesia care and monitoring vital signs.
  • Maintained a safe environment for patients by adhering to infection control policies and regulatory guidelines.

RN Emergency Dept/Infection Control

Tucson ER & Hospital
2019.10 - 2022.01
  • Assisted in opening the first physician-owned, free-standing Emergency Room in Tucson.
  • Appointed as president of the Daisy Award Committee and Infection Control RN.
  • Developed comprehensive orientation plans for new staff.
  • Conducted data analysis for risk assessment, prevention, and control strategies.
  • Created and updated CDC-backed COVID-19 protocols.
  • Provided exceptional care within a Level 3, 7-bed Emergency Room.
  • Performed focused assessments of chief complaints and managed lab work independently.

Emergency Room Registered Nurse

Carondelet St. Mary's Hospital
2015.03 - 2019.10
  • Enhanced patient care by conducting thorough assessments and promptly addressing critical needs.
  • Administered appropriate medications and treatments, ensuring accurate dosage and timely delivery for improved patient health.
  • Updated personal nursing knowledge through continuing education courses, staying current on best practices in emergency medicine.
  • Educated patients and families on post-discharge care instructions, promoting adherence to prescribed regimens for improved health outcomes at home.
  • Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
  • Collaborated with multidisciplinary teams for optimal patient outcomes during high-stress situations.
  • Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.

Hospice Registered Nurse Case Manager

Agape Hospice Care
2018.07 - 2019.03
  • Efficiently managed caseloads while adhering to regulatory guidelines ensuring compliance with Medicare conditions of participation.
  • Proactively identified potential barriers to quality care delivery and implemented solutions for improved service provision.
  • Ensured timely delivery of medical treatments for optimal symptom management while maintaining a high level of compassion.
  • Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.

Education

Bachelor of Science - Nursing

Western Governors University, Salt Lake City, UT
07.2024

Associate of Applied Science - Nursing Administration

Pima Community College, Tucson, AZ
12.2014

Skills

Customer Needs Assessment

Timeline

Registered Nurse - Veterans Hospital
2022.04 - Current
Registered Nurse, PACU - Northwest Hospital
2021.01 - 2022.01
RN Emergency Dept/Infection Control - Tucson ER & Hospital
2019.10 - 2022.01
Hospice Registered Nurse Case Manager - Agape Hospice Care
2018.07 - 2019.03
Sales Associate - Mobile IV Nurses
2018.01 - 2023.01
Emergency Room Registered Nurse - Carondelet St. Mary's Hospital
2015.03 - 2019.10
Western Governors University - Bachelor of Science, Nursing
Pima Community College - Associate of Applied Science, Nursing Administration
Megan Quezada