Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Medical Assistant
Harrington Family Health Center
06.2023 - 09.2023
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Collected and documented patient medical information such as blood pressure and weight.
Documented vital signs and health history for patients in clinic and hospital environments.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Completed clinical procedures and gathered patient data for interpretation by physician.
Taught patients about medications, procedures, and care plan instructions.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Oriented and trained new staff on proper procedures and policies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Measured patient pulse oximetry.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Measured patient spirometry.
Lead sales associate
Dollar General
12.2022 - 02.2023
Arrange new merchandise with signage and appealing displays to encourage customer sales and move overstock items
Receive and display product shipments on store retail shelves upon delivery
Collect payments from provide accurate change
Train new team members in cash register operation, stock procedures and customer services
Help customers find specific products, answer questions and offer product advice
Get all tills and deposit ready for the bank before closing.
Handled cash register operations and customer transactions to process payments.
Trained, coached, and mentored new sales associates for maximum performance.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Processed and stocked merchandise in accordance with store standards.
Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Provided exceptional customer service to foster client loyalty and satisfaction.
CRMA
Neighborhood Residential
05.2019 - 12.2022
Monitored expiration of medications and medical supplies through counting and checking
Received supply of ordered medications to mix or assemble drugs for administration to residents
Looked for physical, emotional and symptomatic changes in residents condition and obtained necessary care for medical concerns
Collected specimens from residents for laboratory testing purposes
Documented information in resident charts and communicated information to the managers
Answered patient call signals and signal lights to determine resident needs
Obtained, recorded and reported resident vital signs for medication administration
Promoted clean and sanitary environment by maintaining and cleaning equipment daily
Supported activities of daily living by serving meals, feeding, ambulating and turning over and positioning residents
Provided physical support to assist residents with bathing, dressing, and toileting
Administered medications to residents
Assisted with transferring residents in and out of wheelchairs and adaptive equipment
Kept medical supply room and resident rooms stocked with necessary supplies, equipment and instruments
Planned and served meals and snacks to residents according to prescribed diets
Turned and repositioned bedridden residents to prevent bedsores
Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds
Assisted with lifting residents to move on and off beds
Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures
Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics
Prepared various medications per shift to distribute to resident orally, topically or through inhalation
Communicated with residents to determine feelings, need for assistance or social and emotional support
Reminded residents to take prescribed medications or nutritional supplements
Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standard of precautions
Documented and reported observations of resident behavior, complaints or physical symptoms to nurses
Researched medications to better understand properties and interactions with other drugs
Monitored residents with self-administered medications and reported deviation from plans of care to licensed or registered nurse.
Education
Bachelor of Science - Nursing
University of Maine At Augusta
Augusta, ME
05.2025
Skills
Verbal and written communication
Order processing
Problem-solving
Reliable and punctual
Reading comprehension skills
Excellent communication skills
Superb time management friendly and outgoing
Documentation and record keeping
Listening skills
Outgoing personality
Written and oral communication skills
Energetic self-starter
Procedure Assistance
Patient-Focused Care
Phlebotomy
Indirect Patient Care
Data Entry
Medical Terminology
HIPAA Compliance
Emptying Catheter Bags
Complex Problem-Solving
Vital Sign Monitoring
Medical Procedures
Electronic Medical Records
Patient Relations
Trustworthy Companion
Compassionate
Lab Equipment Calibration
Chronic Disease Management
Patient Assessments
Tube Feedings and Medications Familiarity
Therapeutic Procedures
Patient Feeding
Patient Bathing
Adaptable
First Aid
Centrifuge Operation
Sterile Technique
Suctioning
Medical Records Management
Customer Service
Needs Assessments
Laboratory Maintenance
Lab Equipment Operation
OB/GYN Procedures
Emergency Procedures Understanding
Diagnostic Procedures
Equipment Sterilization
EMR / EHR
Patient Management
Knowledge of EKG Rhythm Interpretation
Inventory and Supply Management
Hospice Care
Direct Patient Care
Electronic Health Records
Dementia and Alzheimer's Knowledge
Medical Terminology Knowledge
Customer Relationship Management (CRM)
Compassionate Caregiver
Professional Bedside Manner
Reliable Transportation
Companionship and Emotional Support
Valid [State] Driver's License
Simple Dressings
CPR
Electrocardiographic Rhythm Recognition
Patient Flow Management
Certification
CRMA, License, 2017
CCMA, License, 2022
Timeline
Medical Assistant
Harrington Family Health Center
06.2023 - 09.2023
Lead sales associate
Dollar General
12.2022 - 02.2023
CRMA
Neighborhood Residential
05.2019 - 12.2022
Bachelor of Science - Nursing
University of Maine At Augusta
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