Megan Ramirez
Burlington,VT
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
7
7
years of professional experience
Work History
Head Custodian
Burlington School District
01.2023 - Current
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Checked in and stocked inventory throughout facility.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Organized daily cleaning schedules for custodial team.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Completed routine floor stripping, sealing, and finishing.
- Operated buffers and burnishers to clean and polish floors.
Security Guard
Sentry Security Services
03.2018 - 11.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Receptionist
BNV Homecare Agency
01.2017 - 10.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
- Helped office staff prepare reports and presentations for internal or client-related use.
Education
High School Diploma -
Holcomb L Rucker
Bronx, NY09.2016
Skills
* Using equipment
* Sanitizing restroom facilities and collecting trash
* Multi-Line Telephone skills
* Managing supply inventory
* Interpersonal skills
* Time Management
* Customer and Client relations
* Mail handling
Timeline
Head Custodian
Burlington School District
01.2023 - Current
Security Guard
Sentry Security Services
03.2018 - 11.2022
Receptionist
BNV Homecare Agency
01.2017 - 10.2018
High School Diploma -
Holcomb L Rucker
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