Certified Shallow Water Lifeguard in the Sassagoula Recreation Team providing pivotal first line of defense for our guests to ensure their safety both in and out of the aquatic setting. A seasoned lifeguard in responding to emergency situations, actively participating in-service training, and supporting new team members. Offers strong leadership, attention to protocol, and passion for teaching lifesaving skills, with a desire to actively pursue advancement as an Aquatic Trainer to contribute to the development and certification of future lifeguards.
Overview
4
4
years of professional experience
Work History
Shallow Water Lifeguard
Walt Disney World Parks and Resorts
04.2024 - Current
Maintains a constant vigilance of guests within resort pools using the "10/20 Protection Rule," which involves scanning your zone in 10 seconds and reaching a guest in distress within 20 seconds.
Effectively scanned zone of responsibility and performed basic water rescues for guests in distress when necessary.
Ensures safety of all guests and prevented injuries within the resort area by enforcing pool and slide rules while on stand or on the pool deck.
Assisted injured or distressed individuals with a calm demeanor, providing first aid treatment as necessary until additional medical help arrived.
Provided excellent guest service to patrons by maintaining a positive attitude and friendly demeanor while on duty.
Participated in regular audits of lifeguard performance, using feedback to refine skills and maintain high standards for aquatic safety.
Supported new lifeguard hires through mentorship, sharing valuable experience and advice to promote their professional growth.
Learned and maintained proficiency in first responder skills such as First Aid and CPR during monthly In-Service training to uphold licensing proficiency, as well as, to provide optimal care for resort guests
Responded calmly and effectively to emergency situations in a timely, efficient manner.
Assisted in opening, inclement weather, and closing procedures of the pool.
Partnered with other lines of business, coordinators, and leaders to help better assist guests with various needs in order to offer the best guest service and information for their stay.
Informed guests of other recreational and resort offering to enhance their stay at the resort.
Food and Beverage Worker
Walt Disney World Parks and Resorts
01.2022 - 06.2022
Delivered exceptional customer service, ensuring guest satisfaction in dining environments.
Maintained workstation cleanliness and organization, following health standards.
Adapted to perform front-of-house and back-of-house duties as needed.
Supported team during peak hours, multitasking across various roles.
Collaborated with kitchen staff for timely order delivery, enhancing guest experiences.
Contributed to seamless dining by restocking and maintaining food and beverage locations.
Participated in shift responsibilities to ensure smooth daily operations.
Education
Bachelor of Arts - History
Murray State University
Murray, KY
05-2023
Skills
CPR/AED Certification
Jeff Ellis Management Shallow Water Lifeguard License