MEGAN REDENSKI
PADI
Melbourne
20
years of professional experience
Energetic and safety-focused professional with extensive experience supervising guests in aquatic environments, conducting emergency response procedures, and delivering exceptional customer service. PADI Scuba Instructor with CPR, AED, First Aid, Emergency Oxygen Provider, and Rescue Diver certifications, combined with military leadership experience in high-pressure, safety-critical operations. Passionate about creating magical guest experiences while maintaining the highest standards of safety, professionalism, and teamwork. Excels in multicultural environments and thrives in fast-paced, guest-focused operations.
Work History
Scuba Instructor
5 Years 2 Months- Conduct classroom, confined water, and open water scuba instruction while maintaining strict adherence to international safety standards.
- Supervise divers in pools, lakes, springs, and ocean environments while continuously monitoring participant safety.
- Deliver comprehensive emergency briefings, rescue procedures, and risk mitigation training.
- Conduct rescue demonstrations and emergency response drills.
- Respond quickly and effectively to changing water and environmental conditions.
- Maintain constant situational awareness during all aquatic activities.
- Assist students with equipment fitting, maintenance, and troubleshooting.
- Delivered exceptional guest service, enhancing overall dive experience and customer satisfaction.
- Built rapport with guests from diverse cultural backgrounds, fostering an inclusive and welcoming environment.
- Maintain detailed training records and certification documentation.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Network Engineer
8 Years 6 Months- Direct, assign and assist in executing mission and client priorities at a 24/7/365 worldwide network control center.
- Provided technical support, achieving high customer satisfaction ratings.
- Balanced multiple priorities in fast-paced operational environments to ensure timely service delivery.
- Worked with cross-functional teams to swiftly resolve technical issues, minimizing downtime.
- Managed multiple priorities in fast-paced operational environments.
- Maintained detailed documentation and operational procedures.
- Monitored and analyzed network performance to ensure optimal functionality and security compliance.
- Designed and implemented secure network architectures for mission-critical operations.
- Configured and maintained routing and switching equipment to support diverse communications needs.
- Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
Information Technology Specialist (25B)
5 Years 1 Month- Served in mission-critical environments requiring precision, discipline, and teamwork.
- Responded to rapidly changing situations while maintaining operational readiness.
- Worked extended shifts in high-pressure conditions.
- Trained and mentored Soldiers on equipment and operational procedures to enhance operational effectiveness.
- Coordinated cross-departmental efforts to achieve mission objectives efficiently.
- Ensured accountability for sensitive equipment and resources, safeguarding operational integrity.
- Demonstrated leadership, adaptability, and professionalism under stressful conditions.
- Followed strict safety regulations and standard operating procedures.
- Supported diverse teams in multicultural environments.
Education
Bachelor of Science - Computer Networks & Cybersecurity
Skills
Safety & Supervision
Emergency Response
CPR / AED / First Aid / Oxygen Administration
Risk Assessment
Safety Inspections
Multicultural Customer Service
Teamwork and Collaboration
Problem-Solving
Attention to Detail
Multitasking
Excellent Communication
Organizational Skills
Adaptability and Flexibility
Public Speaking
https://www.linkedin.com/in/meganredenski/
Timeline
Scuba Instructor
PADI
07.2021 - CurrentRead More
Network Engineer
Department of Defense
09.2011 - 03.2020Read More
Information Technology Specialist (25B)
United States Army
07.2006 - 08.2011Read More
University of Maryland Global Campus
Bachelor of Science from Computer Networks & Cybersecurity
Read More