Megan Richardson
Red Banks,MS
Summary
As a dedicated and compassionate Head Nurse, I bring professional value to a team through hard work, critical thinking, leadership abilities, and personal values that resonate with the nursing profession. I offer a robust work ethic and proficient communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Nurse
Baptist Desoto Hospital
Southaven, MS
06.2023 - Current
- Resolved conflicts between nursing staff members and provided coaching and counseling when appropriate.
- Provided guidance and support to the nursing staff, ensuring compliance with established policies and procedures.
- Ensured quality assurance standards were met by monitoring staffing levels, evaluating performance of nursing staff and providing feedback as needed.
- Assigned tasks and monitored progress of daily operations within the nursing unit.
- Oversaw delivery of high-quality, cost-effective care with focus on patient safety, comfort and dignity.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Executed service recovery approaches that effectively resolved customer complaints, resulting in improved overall customer satisfaction.
- Implemented efficient employee schedules and maximized productivity
Registered Nurse, Medical-Surgical Unit
Baptist Desoto Hospital
Southaven, MS
06.2021 - Current
- Provided direct nursing care to medical-surgical patients including assessments, treatments, medications and documentation of care.
- Demonstrated excellent interpersonal communication skills when interacting with patients, family members, physicians or other healthcare professionals.
- Incorporated cultural diversity into all aspects of patient assessment and management strategies.
- Adhered to hospital policies and procedures while providing quality patient centered care.
- Assessed, monitored and documented patient progress on a daily basis.
- Instructed patients and families in health promotion activities such as proper nutrition, wound care and disease prevention.
- Developed positive relationships with patients to ensure quality holistic care was provided throughout the hospital stay.
- Utilized evidence based practice guidelines when making decisions regarding patient care needs.
Education
Associate of Science - Nursing
Northeast Mississippi Community College
Booneville, MS05-2021
Master of Science - Nursing
Chamberlain University
Downers Grove, ILSkills
- Compassionate Care
- Staff Training
- Staff Supervision
- Patient education and advocacy
- Strong Clinical Judgment
- Work Planning and Prioritization
- Quality Assurance
- Nursing assignments
Certification
- BLS
- ACLS
Affiliations
- Unit Representative for the Professional Development Council
Timeline
Head Nurse
Baptist Desoto Hospital
06.2023 - Current
Registered Nurse, Medical-Surgical Unit
Baptist Desoto Hospital
06.2021 - Current
Associate of Science - Nursing
Northeast Mississippi Community College
Master of Science - Nursing
Chamberlain University