Megan Richter
Huntington,NY
Summary
Hospitality professional, prepared to enhance guest experiences and streamline front-of-house operations. Proven ability to lead team in delivering high-quality service and creating welcoming environment. Reliable and adaptable, skilled in conflict resolution and team coordination.
Overview
2
2
years of professional experience
Work History
Head Hostess
Vintage Prime Steak House
04.2023 - Current
- Coordinated large parties and events, such as pharmaceutical dinners, ensuring seamless service from arrival through departure.
- Established a welcoming atmosphere by greeting and seating guests promptly and professionally upon arrival.
- Answered phone calls to take orders, give information and document reservations.
- Provided support to servers during busy periods by assisting with drink orders or clearing tables as needed.
Head Hostess & Catering Coordinator
Maria's Mexican and Latin Cuisine
06.2022 - Current
- Liaised with Pharmaceutical representatives for office catering deliveries.
- Created personalized menus for a variety of events and special celebrations.
- Assist in set up and break down of parties.
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
Conference and Events Coordinator
Arbor Realty Trust Inc
01.2023 - 02.2023
- Managed Conference and event logistics and operations.
- Utilized SplashThat event marketing software to help create and manage special events.
- Maintained accurate records of all event expenditures, ensuring budget compliance.
- Registered company employees for conferences as well as booking travel and lodge accommodations.
- Coordinated schedules and timelines for events.
Administrative Assistant Intern
Acai Industries Inc
06.2022 - 08.2022
- Scheduled meetings and conference calls with potential franchisees and upper management.
- Answered incoming phone calls and directed calls to appropriate personnel.
- Utilize Zendesk for email marketing and managing customer engagements.
- Created menu customizations for Sobol's third party systems such as Uber, Doordash and Grubhub.
- Managed filing system, entered data and completed other clerical tasks.
Education
Bachelor of Science - Hospitality Administration And Management
The University of Alabama
Tuscaloosa, AL05-2023
High School Diploma -
Walt Whitman High School
Huntington, NY06-2019
Skills
- Microsoft Office Programs
- Registration management
- Catering management
- Event setup and breakdown
- Guest relations
- Multitasking and organization
Timeline
Head Hostess
Vintage Prime Steak House
04.2023 - Current
Conference and Events Coordinator
Arbor Realty Trust Inc
01.2023 - 02.2023
Head Hostess & Catering Coordinator
Maria's Mexican and Latin Cuisine
06.2022 - Current
Administrative Assistant Intern
Acai Industries Inc
06.2022 - 08.2022
Bachelor of Science - Hospitality Administration And Management
The University of Alabama
High School Diploma -
Walt Whitman High School
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