Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

MEGAN RINDER-GODDARD

Bristol,VT

Summary

Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Overview

13
years of professional experience
1
Certification

Work History

ADDISON COUNTY RESTORATIVE JUSTICE SERVICES

DLS/DUI & Reparative Case Manager
04.2023 - Current

Job overview

  • Managing cases for clients who are charged with DLS or DUI in Vermont involves various tasks.
  • Case load of 60 clients ranging from minimal case load to higher level of management.
  • This includes coordinating within programs, for pre-charge, court referral, or probation referrals.
  • Additionally, collaborating with States Attorney and Public Defenders is crucial.
  • Attending court arraignments and providing services is also part of this role.
  • Filing necessary documents within court system using Odyssey is essential.
  • Coordinated with community stakeholders for successful implementation of social and community service initiatives.
  • Established and maintained relationships with key stakeholders.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Partnered with local organizations to expand access to social and community services.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Worked closely with Department of Motor Vehicles to fulfill licensing requirements is necessary.
  • Case management acting as victim liaison. This involves supporting and assisting victims throughout legal process.
  • Additionally, working with clients who struggle with substance abuse and mental health issues is significant part of job. This includes processing referrals for mental health and substance abuse assessments.
  • Furthermore, helping clients find local resources for housing, substance abuse treatment, mental health counseling and support, food, and shelter is crucial.
  • As case manager, it is important to guide clients through program requirements from start to finish.
  • This involves ensuring that they meet all necessary criteria and complete necessary steps.
  • Additionally, having certification in Abuse Reporting/mandated reporter is essential to fulfill reporting obligations.
  • Overall, case management in this context involves a range of responsibilities to support clients facing criminal charges and help them navigate legal system while addressing their specific needs.

THE CLEANING FAIRY

Owner
04.2016 - 09.2019

Job overview

  • Provide cleaning services for both residential and commercial properties, ensuring clean and sanitized environment for clients.
  • Obtaining solid client base of 12 clients per week and coordinating schedules with clients to ensure satisfaction of services.
  • Create and send invoices to customers, keeping track of payments and managing financial transactions efficiently.
  • Oversee inventory management, ensuring that cleaning supplies and equipment are well-stocked and readily available for use.
  • Regularly update inventory records to avoid shortages or excess stock.

VERMONT BICYCLING VACATIONS

Document Services
03.2015 - 04.2016

Job overview

  • In accordance with requests made by Customer Service department, was responsible for sending out final documents and T-shirts through mail.
  • This involved carefully packaging and addressing each item to ensure it reached their intended recipients in timely manner.
  • As part of my daily responsibilities, efficiently handled mailing process for welcome packets.
  • This included following instructions provided in fulfillment memo to ensure that all necessary items were included in each packet.
  • I paid close attention to detail to ensure accuracy and customer satisfaction.
  • In addition to managing mailing process, took charge of various other tasks to ensure smooth operations within office.
  • This included maintaining and operating postage machine and printers, which were essential for printing and sending out important documents.
  • I also took responsibility for managing inventory of stationary, office supplies, and mailing supplies, ensuring that we always had adequate stock to meet our needs.
  • Responsible for managing packages sent through FedEx and UPS, ensuring they were properly labeled and dispatched.
  • Additionally, I played crucial role in delivering mail and packages to and from different departments, ensuring efficient communication and timely delivery.
  • Moreover, I took pride in maintaining cleanliness and functionality of buildings and grounds, ensuring pleasant and safe working environment for all employees.
  • Lastly, I diligently worked on maintaining accuracy and cleanliness of our databases, ensuring that catalog and email deletions or changes were made within specified timelines.
  • I also assisted marketing team by updating databases and handling returned mailers, ensuring that our data was up to date and accurate.

DEPARTMENT OF HOMELAND SECURITY

Personnel Security Assistant
07.2015 - 01.2016

Job overview

  • In order to support the management of personnel security records and case files, I helped assist in various tasks such as creating, maintaining, scanning, filing, retrieving, tracking, and ultimately destroying both electronic and physical records
  • This includes ensuring that all records are organized and easily accessible when needed.
  • As part of my responsibilities, I carefully reviewed a wide range of personnel security forms and documents to ensure that they are complete, accurate, and compliant with relevant regulations and policies
  • This meticulous review process is crucial in maintaining the integrity and reliability of the personnel security records
  • By identifying any discrepancies or errors, I will help to rectify them promptly, thus ensuring the accuracy and reliability of the information contained within these documents.
  • Another important aspect of my role was to perform data entry in various personnel security databases
  • This involves accurately inputting relevant information into the databases, ensuring that all data is up-to-date and easily accessible
  • By maintaining accurate and comprehensive databases, I would contribute to the smooth operation of the personnel security process
  • Additionally, I would process fingerprints for the FBI, file fingerprints, process credit reports, and create electronic case files
  • These tasks are essential in ensuring that all necessary information is properly documented and readily available for security processing
  • Furthermore, I facilitated case file reviews for federal investigators by locating and providing access to electronic personnel security case files
  • This will enable investigators to efficiently carry out their duties and make informed decisions based on the information contained within these files
  • Finally, I would prepare draft paperwork contained in personnel security case files for release in response to Freedom of Information Act (FOIA) related requests or as directed and approved by Federal Supervisors
  • This will involve carefully reviewing and preparing the necessary paperwork to ensure compliance with FOIA regulations and the directives of Federal Supervisors.

WVTK RADIO LLC

Account Executive
01.2011 - 04.2013

Job overview

  • Local businesses were successfully approached and convinced to invest in radio advertisements through effective sales techniques.
  • Process involved reaching out to these businesses through cold calls, where potential clients were contacted, and appointments were set to discuss benefits of radio advertising.
  • Persuasive communication skills and ability to highlight advantages of this form of marketing.
  • In order to secure these advertising deals, detailed proposals were meticulously crafted.
  • These proposals outlined specific benefits and potential return on investment that local businesses could expect from radio advertisements.
  • Proposals were tailored to each individual business, taking into account their target audience, budget, and marketing goals.
  • By presenting compelling case for radio advertising, proposals played crucial role in convincing businesses to invest in this form of promotion.
  • Advertising deals were secured, process of creating actual commercials began.
  • Writing scripts that effectively conveyed message and value proposition of each business.
  • Scripts were carefully crafted to capture attention of target audience and persuade them to engage with advertised products or services.
  • Commercials were then produced in professional studio, ensuring high-quality audio and a polished final product.
  • Additionally, as part of the role, managing live events and tradeshows was a key responsibility
  • This involved coordinating and overseeing the logistics of these events, ensuring that everything ran smoothly and according to plan
  • From setting up booths and displays to organizing promotional activities, the goal was to create a memorable and impactful presence for the businesses at these events.
  • Lastly, maintaining customer relationships was an important aspect of the job
  • This included reaching out to customers who had outstanding debts, reminding them of their obligations, and collecting payments
  • Effective communication skills were crucial in handling these conversations, as the goal was to maintain positive relationships while ensuring timely payment of debts.

Education

Champlain College
Burlington, Vermont

Bachelors Degree from Intergrated Science concentration in Criminal Justice
12.2019

Skills

  • Microsoft Programs
  • Excel
  • Calendar Management and Coordination
  • Case Management
  • Social Work
  • Legal Research
  • Law Manager (1 year)
  • Referral Coordination
  • Care Coordination
  • Client Advocacy
  • Records Management
  • Case Planning
  • Problem-Solving
  • Data Entry and Analysis
  • MS Office
  • Case Management Tracking
  • Relationship Building
  • Decision-Making
  • Community Resources
  • Organization and Multitasking
  • Documentation and Reporting
  • Email and Telephone Etiquette
  • Case Needs Assessment
  • Conflict Resolution
  • Case Documentation
  • Positive Attitude
  • Patient Needs Assessment
  • Goal Setting
  • Customer Service
  • Active Listening
  • Ethical Decision-Making
  • Attention to Detail
  • Time Management
  • Interpersonal Skills
  • Written and verbal communication
  • Documentation And Reporting
  • Client meetings
  • Client Needs Assessments
  • Analytical and Critical Thinking
  • Calm Under Pressure

Certification

  • Completed coursework towards Bachelors Degree in Intergrated Science concentration in Criminal Justice
  • Cyber Security, Present

Timeline

DLS/DUI & Reparative Case Manager

ADDISON COUNTY RESTORATIVE JUSTICE SERVICES
04.2023 - Current

Owner

THE CLEANING FAIRY
04.2016 - 09.2019

Personnel Security Assistant

DEPARTMENT OF HOMELAND SECURITY
07.2015 - 01.2016

Document Services

VERMONT BICYCLING VACATIONS
03.2015 - 04.2016

Account Executive

WVTK RADIO LLC
01.2011 - 04.2013

Champlain College

Bachelors Degree from Intergrated Science concentration in Criminal Justice

Similar Profiles

CREATE PROFILE
MEGAN RINDER-GODDARD