Megan Rinehart
Liberty Hill,Texas
Summary
Dynamic leader with a proven track record in Property Management, adept in operations management and cross-functional teamwork. Excelled in enhancing operational efficiency and financial performance, achieving a 7.3% decrease in delinquency and fostering team growth. Skilled in negotiation and performance management, consistently driving organizational success and exceeding employer expectations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Evictions Manager
Darwin Homes
Liberty Hill, Texas
04.2024 - 10.2024
- Created monthly reports for senior management summarizing operational performance metrics.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Assigned work and monitored performance of project personnel.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Coached, mentored and trained team members in order to improve their job performance.
- Managed the daily operations of the organization, including staffing, budgeting, scheduling, and problem resolution.
General Onsite Manager
Associa
Austin, Texas
10.2018 - 10.2023
- Handled interactions linking HOA Board members with homeowners, ensuring seamless coordination for a luxury client
- Prepared comprehensive overviews of monthly financial data for presentation to HOA leadership team
- Coordinated preparation of board packages within contract deadlines.
- Corresponded with legal counsel on a variety of issues related to the Texas Property Code
- Ensured HOA dues were paid on time, maintaining zero delinquency.
- Provided and/or oversaw recommendations to the boards of directors and committees regarding significant capital expenditures.
- Negotiated with vendors for one-time projects as well as recurring services
- Oversaw the AP process, including reviewing invoices for accuracy in billing and coding for financial reports
- Assisted with the architectural review process and routine community inspections
- Oversaw and assigned tasks to Assistant Community Managers as needed
- Evaluated existing processes to increase efficiency.
Portfolio Community Manager
Associa
The Woodlands, Texas
10.2017 - 09.2018
- Oversaw the monthly operations for twelve (12) different homeowner associations
- Developed and adhered to community budgetary restrictions in collaboration with the board of directors
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support
- Enforced compliance with community regulations and guidelines
- Delivered emergency 24-hour on-call service for homeowners
- Prepared weekly status updates to the board of directors
- Reviewed monthly financial reports and provided management summary to HOA Boards of Directors
- Prepared Board packages according to contractually established time frames and led/attended Board meetings
- Ensured Boards of Directors were aware of legal actions involving the Association
- Corresponded with legal counsel on a variety of issues related to the Texas Property Code and collections efforts
- Negotiated with vendors for one-time projects as well as recurring services
- Oversaw the AP process, including reviewing invoices for accuracy in billing and coding for financial reports
Property Manager
YARCO COMPANIES
Oklahoma City, Oklahoma
12.2014 - 06.2017
- Monitored timely receipt and reconciliation of rent collections by landlord and resident statutes
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed
- Maintained sufficient number of units market-ready for lease
- Decreased operating costs 10% by implementing cost control procedures
- Trained and motivated leasing staff during bi-monthly trainings
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes
Property Manager
JRK PROPERTIES
Pasadena, Texas
04.2014 - 12.2014
- Managed daily employee functions and ensured that weekly quotas were met
- Decreased the delinquency by 7.3% and increased occupancy by 5% annually
- Increased the NOI by 3% annually
- Maintained the yearly budget and processed invoices in a timely manner
- Created and implemented a marketing strategy that generated more brand awareness and increased occupancy
- Oversaw contractors for all capital projects
- Worked as tax credit manager and was responsible for making sure residents renewed on time and within compliance standards
- Scheduled resident functions and handled all support services
Compliance Manager
JRK PROPERTIES
Various, USA
06.2013 - 04.2014
- Manage 64 employees at 16 properties (1,600 apartment homes) to ensure they are within compliance standards.
- Train staff on the new and current programs to ensure they have all the appropriate tools to succeed.
- Responsible for being up to date on all rules relating to the 'Affordable Housing Program' for Indiana, Kansas, Nebraska, Oklahoma, and Texas.
- Audit prep, file reviews, and approvals.
- Keeping track of utility allowances and ensuring they are up to date.
- Prepare and deliver state audits to the property owner.
- Prepare responses to state agencies in response to the audit findings.
Assistant Manager
PICERNE DEVELOPMENT
Spring, Texas
06.2008 - 01.2011
- Started as a leasing professional and was promoted within the nine months to an assistant manager position
- Was responsible for making sure residents renewed on time, and were within regulated compliance
- Handled all delinquency and collections, and ensured that were at 2% or lower
- Trained all leasing staff
- Responsible for handling all resident renewals
- Created and implemented a marketing strategy that generated more brand awareness and increased occupancy
Education
HIGH SCHOOL DIPLOMA -
SPRING HIGH SCHOOL
Spring, Texas01.2011
Skills
- Cross-functional teamwork
- Data analysis
- Performance management
- Policy and procedure development
- Schedule preparation
- Decision-making
- Change management
- Financial records oversight
- Expense tracking
- Negotiation
- Operations management
- Vendor management
Certification
- Certified Manager of Community Associations (CMCA), 04/2019
- Association Management Specialist (AMS), 01/2021
Timeline
Evictions Manager
Darwin Homes
04.2024 - 10.2024
General Onsite Manager
Associa
10.2018 - 10.2023
Portfolio Community Manager
Associa
10.2017 - 09.2018
Property Manager
YARCO COMPANIES
12.2014 - 06.2017
Property Manager
JRK PROPERTIES
04.2014 - 12.2014
Compliance Manager
JRK PROPERTIES
06.2013 - 04.2014
Assistant Manager
PICERNE DEVELOPMENT
06.2008 - 01.2011
- Certified Manager of Community Associations (CMCA), 04/2019
- Association Management Specialist (AMS), 01/2021
HIGH SCHOOL DIPLOMA -
SPRING HIGH SCHOOL
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