Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Megan Ritchie

Raleigh,NC

Summary

Professional artist with strong focus on delivering impactful and visually compelling work. Demonstrates expertise in various artistic techniques, including digital and traditional illustration, painting, and storytelling. Highly collaborative, adaptable, and reliable, consistently achieving team goals and fostering creative solutions. Known for strong conceptual thinking and keen attention to detail, enhancing project outcomes and client satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Product Specialist - Embellisher

Sensaria
03.2023 - Current
  • Assisted with demonstrations for embellishing to showcase functionality.
  • Participated in succeeding an 11k+ parcel order in the timespan of 4 months.
  • Average of producing 50-150 parcels per week.
  • Worked with supervisors on how to improve work load and production pipeline.
  • Collaborated with other embellisher's to complete parcels of the same style and order.
  • Trained and provided coaching to new team members.
  • Optimized inventory management, ensuring timely availability of products for customers.
  • Collaborated with cross-functional teams to streamline product development processes.
  • Managed product portfolio, ensuring balanced offering that met diverse market demands.
  • Helped streamline repair processes and update procedures for support action consistency.

Assistant Lead

Sensaria
09.2022 - 03.2023
  • Mentored new team members, fostering professional growth and skill development.
  • Notified plant management of employee conduct requiring corrective or disciplinary action.
  • Enhanced team productivity by implementing efficient workflow processes and task delegation.
  • Increased efficiency by optimizing internal processes and implementing time-saving tools and technologies.
  • Collaborated with cross-functional teams to achieve project goals within deadlines.
  • Streamlined communication between departments for improved project coordination and completion.
  • Facilitated regular meetings to discuss progress, address concerns, and maintain open lines of communication among team members.
  • Promoted a culture of continuous learning within the department by sharing expertise; encouraged others to pursue professional development opportunities.
  • Contributed to a positive work environment by promoting teamwork, collaboration, and shared accountability for results.
  • Evaluated staff performance regularly against established benchmarks; provided constructive feedback aimed at fostering continuous improvement.
  • Ensured compliance with company policies, procedures, and regulatory requirements through diligent oversight of day-to-day operations.
  • Managed daily operations, ensuring smooth workflows and timely task completion.
  • Organized and directed daily production, balanced local resources to achieve safe completion of batches and recommended improvements to production.
  • Trained employees on safety, environmental and regulatory guidelines and verified compliance.
  • Maintained quality and cleanliness of work area and equipment.
  • Supported lead manager in overseeing projects from inception to completion, ensuring high-quality results.
  • Coordinated resources effectively across multiple tasks while maintaining focus on prioritization according to business objectives.
  • Improved overall team performance by identifying areas for improvement and providing constructive feedback.
  • Earned trust of others through open, honest communication and reliable follow-through.
  • Maintained confidentiality of company information.
  • Coordinated and supervised staff and continuously evaluated performance.
  • Arranged development and delivery of updated training for staff.
  • Collected, arranged, and input information into database system.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Observed packing operations to verify conformance to specifications.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Frequently inspected production area to verify proper equipment operation.

Production Worker

Sensaria
10.2019 - 09.2022
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
  • Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
  • Managed inventory levels to prevent production delays.
  • Enhanced product quality by conducting regular inspections and identifying areas for improvement.
  • Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
  • Adapted quickly to changes in production schedules, ensuring flexibility in operations.
  • Supported new staff, facilitating quicker adaptation to production environment.
  • Engaged in regular review meetings to discuss production performance and set future goals.
  • Increased team morale, leading safety training sessions.
  • Responded promptly to equipment malfunctions, minimizing disruptions to production.
  • Streamlined inventory management, reducing instances of stock shortages.
  • Maintained clean and safe work environment, adhering to health and safety protocols.
  • Facilitated training for junior production workers, improving overall team skill levels.
  • Contributed to product innovation by providing feedback on production challenges.
  • Reduced downtime by performing regular maintenance on machinery.
  • Assisted in development of new production techniques, leading to more efficient processes.
  • Played key role in achieving production targets, consistently meeting daily quotas.
  • Participated in cross-functional teams to address production issues, leading to smoother operations.
  • Ensured timely delivery of products by coordinating effectively with logistics team.
  • Made sure that products were produced on time and are of good quality.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.

Customer Sales Associate

The Men's Wearhouse
03.2016 - 09.2019
  • Participated in regular training sessions to stay current on product knowledge and industry trends.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Provided optimal customer engagement, resulting in increased sales conversions.
  • Managed cash handling procedures accurately, maintaining proper accountability for daily financial transactions.
  • Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
  • Adhered to company safety policies regarding floor management and customer interactions.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Resolved customer complaints professionally, ultimately retaining their loyalty to the store.
  • Assisted in inventory management, ensuring accurate stocking levels and timely replenishment of merchandise.
  • Processed special orders for customers, ensuring prompt delivery times met or exceeded expectations.
  • Rotated merchandise according to supervisor direction, maintaining fresh and attractive sales floor displays.
  • Applied company standards to merchandise placements and presentations.
  • Promoted warranty sales, loyalty rewards and more.
  • Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
  • Improved overall store appearance by creating visually appealing merchandise displays that attracted customer attention.
  • Delivered outstanding customer service by addressing inquiries promptly and courteously.
  • Provided knowledgeable guidance in assisting customers with locating desired items quickly within the store layout.
  • Contributed to the achievement of sales goals through proactive client engagement and persuasive selling techniques.
  • Facilitated timely returns and exchanges while adhering to company policies, ensuring customer satisfaction remained high.
  • Supported cross-functional teams during promotional events, effectively driving increased foot traffic into the store.
  • Increased customer satisfaction by actively listening to their needs and providing tailored product recommendations.
  • Exceeded prescribed quotas for new credit account sign-ups and loyalty program participation.
  • Conducted efficient end-of-day closing procedures including drawer reconciliation, register audits, and nightly reporting tasks, maintaining a high level of accuracy and consistency.
  • Utilized point-of-sale systems efficiently, ensuring accurate transactions and minimizing errors.
  • Implemented upselling techniques to maximize transaction value and drive additional sales revenue.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and provided outstanding customer service.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Presented professional image consistent with company's brand values.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Contributed to team objectives in fast-paced environment.
  • Kept detailed records of daily activities through online customer database.
  • Stayed current on company offerings and industry trends.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Freelancer

Myself
06.2014 - Current
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Strengthened client relationships with consistent communication and timely project updates.
  • Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
  • Optimized project efficiency by creating and implementing effective task management strategies.
  • Streamlined project workflows by identifying areas for improvement and implementing changes accordingly.
  • Conducted thorough research to provide well-informed recommendations for clients'' strategic decision-making processes.
  • Boosted personal brand recognition through regular blog posts or articles showcasing my expertise in the field.
  • Stayed current on industry trends by regularly participating in continuing education courses and workshops related to my field of expertise.
  • Created and managed project plans, timelines and budgets.
  • Devised and implemented processes and procedures to streamline operations.
  • Frequently inspected production area to verify proper equipment operation.
  • Utilized advanced software tools to produce visually appealing designs for client projects.

Education

Bachelor of Arts - 3-D Animation And Game Design

Living Arts College
Raleigh, NC

Skills

  • Time management
  • Attention to detail
  • Project management
  • Content writing
  • Illustration services
  • Multitasking and organization
  • Content creation
  • Portfolio management
  • Proficient in Sketchbook pro
  • Proficient in Procreate
  • Proficient with traditional media
  • Graphic design

Certification

  • Certification for Comic Book Artist, ELVTR - February - May 2025

Interests

  • Watching Movies and TV Shows
  • Outdoor Recreation
  • Animal Care
  • Video Gaming
  • Camping
  • Drawing and Painting
  • Digital Art and Animation
  • Cooking
  • Documenting and sharing travel experiences
  • Dancing
  • Music
  • Wine Tasting
  • Acting and Theater
  • Food Photography
  • Creative Writing

Timeline

Product Specialist - Embellisher

Sensaria
03.2023 - Current

Assistant Lead

Sensaria
09.2022 - 03.2023

Production Worker

Sensaria
10.2019 - 09.2022

Customer Sales Associate

The Men's Wearhouse
03.2016 - 09.2019

Freelancer

Myself
06.2014 - Current

Bachelor of Arts - 3-D Animation And Game Design

Living Arts College

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