Megan Ritter
Brooklyn,NY
Summary
Results-oriented professional with extensive experience in store management, promotional modeling, and bartending. Proven track record of driving sales growth, optimizing operations, and delivering exceptional customer service. Adept at managing diverse teams, executing effective promotional campaigns, and ensuring a positive customer experience. Strong leadership skills combined with a dynamic and adaptable approach to various work environments.
Overview
9
9
years of professional experience
Work History
Store Manager
Mr. Nice Guy Smoke Shop
Brooklyn, NY
11.2022 - Current
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Implemented successful business strategies to increase revenue and target new markets.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Recruited, trained and supervised new employees.
- Updated and maintained store signage and displays.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared monthly reports on sales figures, expenses, profits.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Trained and mentored associates to teach daily tasks and procedures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Promotional Model
Push Models
03.2016 - Current
- Increased social media presence to promote specific brands and products.
- Developed creative ways to engage customers in conversation about products or services being promoted.
- Upheld high standards of professionalism in high-stress environments.
- Adhered to brand guidelines when representing the company's image during promotions.
- Promoted and showcased clothing, footwear, and other products.
- Applied makeup to face and styled hair to enhance appearance.
- Maintained cheerful and upbeat attitude to engage and satisfy customers.
VIP Bottle Server
Rise Rooftop
Houston, TX
05.2020 - 09.2021
- Calculated charges, issued table checks and collected payments from customers.
- Maintained accurate cash handling practices while efficiently serving customers.
- Prepared garnishes such as olives, cherries, limes wedges, as needed.
- Ensured that all guests received prompt service and quality drinks.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained a safe environment by following proper safety procedures during bottle handling.
- Trained new employees to perform duties.
- Provided accurate information regarding menu items and drinks specials to patrons.
- Assisted with opening champagne bottles for guests.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
Promotional Model
RTB Event Group
Houston, TX
03.2015 - 09.2021
- Applied makeup to face and styled hair to enhance appearance.
- Maintained cheerful and upbeat attitude to engage and satisfy customers.
- Assisted in setting up promotional booths and displays.
- Increased social media presence to promote specific brands and products.
- Dressed appropriately according to dress code requirements for each promotion.
- Upheld high standards of professionalism in high-stress environments.
- Recorded rates of pay and durations of jobs on vouchers.
- Wore character costumes and impersonated characters portrayed to amuse children and adults.
Bartender
Belle Station
Houston, TX
05.2017 - 09.2018
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Managed accurate bar tabs and processed cash and credit card transactions.
Education
High School Diploma -
The Woodlands High School
The Woodlands, TX05-2012
Skills
- Customer Service Management
- Store Operations Oversight
- Revenue Generation
- POS Systems
- Accurate Cash Handling
- Staff Supervision
- Training and Mentoring
References
References available upon request.
Timeline
Store Manager
Mr. Nice Guy Smoke Shop
11.2022 - Current
VIP Bottle Server
Rise Rooftop
05.2020 - 09.2021
Bartender
Belle Station
05.2017 - 09.2018
Promotional Model
Push Models
03.2016 - Current
Promotional Model
RTB Event Group
03.2015 - 09.2021
High School Diploma -
The Woodlands High School
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