MEGAN ROCHE
Human Resources
Tyler Hill,PA
Summary
With 15 years of professional experience, I am a driven HR professional specializing in employee relations, professional development, and data-driven program creation. Adept at identifying organizational challenges, devising tailored strategies, and seeing them through with meticulous attention to detail, I thrive on achieving tangible results. By fostering growth through collaborative problem-solving and innovative solutions, I empower teams to excel.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Founder & Principal HR Consultant
Crow Hill HR
01.2025 - Current
- Cultivate client relationships to boost satisfaction and drive repeat business
- Identify market trends to develop innovative HR solutions and expand service offerings
- Align Crow Hill HR’s vision with client needs through strategic planning and stakeholder engagement
- Analyze financial reports to inform data-driven decisions and optimize operational efficiency
- Deliver exceptional service by promptly addressing client concerns and resolving issues
- Conduct market research to stay ahead of industry competition and leverage advantageous trends
- Negotiate favorable contracts with suppliers, reducing costs while maintaining quality of services and materials
Human Resources Manager
Eva’s Play Pups
10.2023 - Current
- Oversee HR operations for a 50+ multi-state workforce (on-site and remote), implementing comprehensive policies to ensure compliance
- Design leadership training to boost morale and staff outcomes, contributing to a record-breaking census for summer 2024
- Streamline recruitment and interview processes, improving talent acquisition and reducing time-to-hire
Introduce key compliance measures (MSDS, Risk Management, Annual Training) and secure new Worker’s Compensation insurance - Provide continuous career guidance and coaching, fostering a culture of learning and professional development
- Conduct regular HR audits and investigations, resolving employee relations issues with fairness and confidentiality
- Manage complex benefits administration (enrollment, claims) while maintaining accurate records to meet legal requirements
- Organize and lead new-hire onboarding, orientation, and performance management initiatives for ongoing skill development
- Promote workplace diversity and inclusion through targeted training, wellness, and recognition programs
- Advise senior leaders on corrective steps, ensuring positive employee relations and a productive organizational culture
Executive Director
Twin Cedar Senior Living
01.2023 - 10.2023
- Directed day-to-day operations, ensuring compliance with industry standards in healthcare and hospitality services
- Achieved and maintained target census goals, overseeing finance, payroll, and team management
- Led team recruitment and professional development, mentoring department heads and staff to align with organizational goals.
- Advocated for organizational interests with key stakeholders to foster trust and transparency.
- Cultivated strong relationships with stakeholders by facilitating open communication and collaboration.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
Program Educator
The Center for Discovery
01.2020 - 01.2023
- Led a 22-member team, emphasizing training, performance improvement, and retention
- Created and delivered curriculum in compliance with regulatory standards
- Coordinated campus-wide events, collaborating across residential and educational programs
- Held safety workshops and enforced protocols to enhance awareness
- Developed individualized treatment plans to address specific behavioral goals and concerns
Career and Education Counseling Intern
Tidewater Community College
Virginia Beach, VA
05.2016 - 08.2017
- Managed caseload of 50-75 Active-Duty Military, Veterans and their dependents weekly, providing guidance on careers and educational opportunities
- Supported academic counselors and Veterans benefit counselors in educating potential students on degree plans and course requirements
- Supported new students with mentorship ensuring student success
- Outstanding performance in this role was noted by NPR: Boots to Books special episode as well as nomination to speak to 5 campus graduates about personal success as a student and plans to continue education goals offering motivation and encouragement to fellow grads.
Weapons Operations Division Leader
United States Navy
01.2010 - 01.2016
- Led a cross-functional team responsible for the operation and maintenance of weapons systems in global military operations
- Trained 2 members to achieve a highly skilled position of Weapons Systems Supervisor
- Numerous collateral duties including Training Petty Officer- leading to the advancement of 25% of my division as a result of improved training plans and curriculum development
- Awarded two Navy and Marine Corps Achievement Medals for outstanding leadership and service.
Education
MBA - Human Resources, Healthcare Administration
The University of Scranton
Scranton, PA 01.2019 - 05.2020
Bachelor of Science - Kinesiology- Allied Health Concentration
The College of William & Mary
Williamsburg 08.2017 - 12.2018
Affiliations
- Society for Human Resources Management – Certified Professional (SHRM-CP)
- Personal Care Home Adminstrator (PCHA)
- Qualified Intellectual Disabilities Professional (QIDP)
Skills
HR policies and procedures
Employee relations
Microsoft office proficiency
Training and mentoring
Records management
Corrective action planning
Recruitment and hiring
Human resources operations
Payroll administration
Compliance
Onboarding and orientation
Employee retention
Labor relations
Grievance handling and redressal
Work Preference
Work Type
Contract WorkWork Location
RemoteHybridOn-SiteImportant To Me
Career advancementCompany CultureWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Websites
Timeline
Founder & Principal HR Consultant
Crow Hill HR
01.2025 - Current
Human Resources Manager
Eva’s Play Pups
10.2023 - Current
Executive Director
Twin Cedar Senior Living
01.2023 - 10.2023
Program Educator
The Center for Discovery
01.2020 - 01.2023
MBA - Human Resources, Healthcare Administration
The University of Scranton
01.2019 - 05.2020
Bachelor of Science - Kinesiology- Allied Health Concentration
The College of William & Mary
08.2017 - 12.2018
Career and Education Counseling Intern
Tidewater Community College
05.2016 - 08.2017
Weapons Operations Division Leader
United States Navy
01.2010 - 01.2016
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