Megan Rockett
Kansas City,KS
Summary
Motivated professional eager to enhance skill sets and make a valuable team contribution.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Banquet Captain
Mission Hills Country Club
Kansas City, MO
04.2022 - Current
- Assisted in setting up banquet tables, chairs, and linens for events.
- Organized banquet staff to ensure efficient service of members.
- Provided guidance and direction to banquet staff regarding setup, meal service, clean-up.
- Resolved member complaints promptly while maintaining a professional demeanor.
- Coordinated with food and beverage team on menu selections and serving times.
Employee
Forever 21
Kansas City, KS
06.2021 - 04.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Shift Leader
Smoothie King
Shawnee, KS
12.2020 - 06.2021
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Maintained an organized work environment by delegating tasks to staff as needed.
Employee
Grammy's Walls of Clay
Shawnee, KS
06.2017 - 12.2020
- Demonstrated proper use of tools, equipment, and materials to ensure customer safety and success.
- Provided individual guidance to assist customers in completing their projects according to their own unique vision.
- Maintained studio cleanliness by sweeping floors and cleaning surfaces after each session.
- Encouraged creativity while teaching proper technique in order to maximize customer potential.
Education
Associate of Science - Business Administration
Kansas City Kansas Community College
Kansas City, KS05-2025
Skills
- Food safety and sanitation
- Banquet Setup
- Team Management
- Problem solving
- Cash handling
- POS
- Attention to detail
- Hospitality
- Adaptability
- Communication
- Leadership
Affiliations
- Volleyball
Four year varsity letter
Current sand and indoor player
- Health and Wellness
Advisor of health and wellness practices
- Sitter
Frequent house, animal, and child care sitter
Accomplishments
- Phi Thetta Kappa
Honors Society
- KC Foundation Scholarship
$500 scholarship towards academic career
- Wyandotte Scholarship
$1000 essay scholarship towards school
- Presidential Scholarship
Award to attend Kansas City Kansas Community College for a degree covering tuition
Certification
- CPR certified
- Food Handeler certified
Languages
Spanish
Elementary
Timeline
Banquet Captain
Mission Hills Country Club
04.2022 - Current
Employee
Forever 21
06.2021 - 04.2022
Shift Leader
Smoothie King
12.2020 - 06.2021
Employee
Grammy's Walls of Clay
06.2017 - 12.2020
- CPR certified
- Food Handeler certified
Associate of Science - Business Administration
Kansas City Kansas Community College
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