Megan Rodriguez
Tulare,CA
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
12
12
years of professional experience
Work History
Sales Execution Lead
AT&T
09.2020 - Current
- Created and implemented sales strategies to drive revenue growth, market penetration, and customer acquisition.
- Identifying opportunities for improvement and growth in the market.
- Conducted training programs to enhance the skills and knowledge of the sales team, ensuring they were well-equipped to meet operational objectives.
Retail Store Manager
AT&T
08.2019 - 09.2020
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Assistant Store Manager
AT&T
07.2018 - 08.2019
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Support Representative
AT&T
09.2016 - 08.2018
- Managed cash register after end of shift to balance and record accurate transactions.
- Completed physical inventory counts each month.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Retail Sales Consultant
AT&T
09.2014 - 09.2016
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Developed strong rapport with customers and created positive impression of business.
Operations Team Lead
Target
04.2012 - 09.2014
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Skills
- Staff Development
- Verbal and Written Communication
- Complex Problem-Solving
- Schedule Preparation
- Time Management
- Recruiting and Interviewing
- Sales Reporting
- Proficient in Microsoft Office
- Team Collaboration
Timeline
Sales Execution Lead
AT&T
09.2020 - Current
Retail Store Manager
AT&T
08.2019 - 09.2020
Assistant Store Manager
AT&T
07.2018 - 08.2019
Sales Support Representative
AT&T
09.2016 - 08.2018
Retail Sales Consultant
AT&T
09.2014 - 09.2016
Operations Team Lead
Target
04.2012 - 09.2014
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