Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Megan Rodriguez

Megan Rodriguez

Myrtle Beach,SC

Summary

Innovator I Achiever I Strategist

Expert in Ideation, Communication, and Positivity

Accomplished Project Manager with over 10 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Data-driven, creative leader who monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions.

Overview

19
19
years of professional experience

Work History

Director of Client Success

Socastee High School
10.2020 - Current
  • Direct implementation and ongoing evaluation of programs; Conduct workload assessments and devised new technical operational processes that led to a 60% increase in productivity
  • Achieving 90-100% of 90-day OKRs while increased client involvement over 50% in three years
  • Lead cross-functional collaboration meetings with 40+ stakeholders to create company-wide initiatives optimizing resources and process improvement techniques
  • Managed a re-engineering project improving and consolidating end-to-end service processes; restructured communication flow among 15 departments and cut down paperwork by 75%
  • Fosters partnerships and relationships with specialty providers, vendors, health systems, and services improving client access and performance by 45%

Front of House Manager/Bartender

Various
08.2004 - Current
  • Manage cash and payouts, full P&L management of budgets through accurate planning, budgeting, purchasing, and cost-effective bar and FOH procedures reducing costs by 10%
  • Hired and trained over 300 staff for restaurant openings
  • Create schedules, conduct inventory, and provided exceptional customer service, resulting in a 25% increase in repeat business

Assistant Director

Coastal Carolina University
09.2017 - 10.2020
  • Spearheaded outreach and consultative services to surrounding communities increasing involvement by 60%
  • Increased department revenue by 50% by establishing a new program for recurring clients
  • Developed interventions ensuring key projects are effective, replicable, and scalable
  • Identified and captured KPIs to measure process quality and productivity
  • Collaborated on yearly strategic plans utilizing SWOT analysis to identify upcoming milestones, weakness, and potential risks.
  • Reviewed proposed regulatory changes and evaluated potential impacts on business operations.

Assistant Director

Horry-Georgetown Technical College
04.2017 - 09.2017
  • Designed career and professional development trainings for all 6,000+ students and alumni utilizing Articulate, Canva, and G Suite
  • Monitored and evaluated project outcomes to ensure alignment with organizational goals
  • Co-created career development curriculum for career exploration course serving 90 students each semester.

Researcher/Instructor

Montclair State University
08.2010 - 08.2017
  • Co-wrote grant proposals to receive over $50,000 in funding for youth character development and monitored project scope through routine reporting and data
  • Managed 6 undergraduate research assistants, conducted qualitative and quantitative data and statistical analysis including statement synthesis for a concept mapping project.

Community Program Supervisor

Rutgers University
01.2014 - 02.2015
  • Implemented and supervised enhanced training using professional software and in-person interactive presentations for more than 2000 clients in 5 NJ counties
  • Reviewed and utilized program evaluation tools, collected data, and presented findings to grant funders.
  • Coordinated with community stakeholders for successful implementation of social and community service initiatives.

Education

Master of Arts - Counseling

Montclair State University

Skills

  • Project Management
  • Program Research & Development
  • Communication & Presentation Skills
  • Agile
  • Educational Leadership
  • Articulate
  • Qualitative & Quantitative Data Analysis
  • Asana
  • Microsoft & Google Suite
  • Strategic Planning
  • Soft Skills
  • Program Documentation & Billing
  • Zendesk
  • Customer Success
  • Slack
  • Quality Control Standards

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Director of Client Success

Socastee High School
10.2020 - Current

Assistant Director

Coastal Carolina University
09.2017 - 10.2020

Assistant Director

Horry-Georgetown Technical College
04.2017 - 09.2017

Community Program Supervisor

Rutgers University
01.2014 - 02.2015

Researcher/Instructor

Montclair State University
08.2010 - 08.2017

Front of House Manager/Bartender

Various
08.2004 - Current

Master of Arts - Counseling

Montclair State University
Megan Rodriguez