Compassionate and results-driven professional with a strong background in both hospitality and behavioral health. Experienced server with exceptional multitasking, customer service, and guest relations skills, known for professionalism, adaptability, and collaborative teamwork. Also skilled as a behavior technician, with expertise in individualized treatment planning, program modification, rapport building, and fostering client independence. Currently pursuing a Master’s degree in Speech-Language Pathology, bringing a unique blend of interpersonal communication skills and clinical insight to support diverse populations.
- Provided behavior therapy to young children with Autism Spectrum Disorder (ASD).
- Conducted detailed assessments of both constructive and maladaptive behaviors.
- Collaborated with families to enhance behavior plans and highlight skills that were personalized to daily life.
- Designed and implemented individualized treatment programs targeting key developmental skills, including instruction following, task transitions, responding to one-step commands, and effective communication through PECS or AAC devices.
- Supported clients in developing anger management techniques, coping strategies, and independent life skills, such as potty training and personal hygiene.
- Delivered attentive, high-quality service by anticipating and fulfilling guests' needs throughout the dining experience.
- Managed timely refills of soup, salad, bread, beverages, and select appetizers to ensure consistent guest satisfaction with the service.
- Maintained company standards and upheld restaurant values in guest interactions.
- Collaborated with team members across job positions to support smooth operations.
- Effectively blanched multiple tables while providing prompt, welcoming, and personalized service to enhance the dining experience.