Megan Rooks
Thousand Oaks,CA
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices with a positive attitude. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization and my personal skillset.
Overview
17
17
years of professional experience
Work History
Philanthropy/DEI Associate, AVP
MUFG Bank Ltd.
11.2022 - Current
- Supports Banks Philanthropy, Community Engagement, and DEI efforts
- Partook in rebuild of Philanthropy/Community Engagement Program after divestiture including reassessment of Bank's cause areas, relaunch of Matching Gifts Program, and launch of employee based Governance and Grant Review Council.
- Conducted market research to determine industry baselines for Corporate Giving.
- Serves as internal volunteer contact for organization of 5000+, promoting team-building and strengthening corporate culture.
- Served as Project Manager onboarding Spark by Benevity (Matching Gifts/Employee Volunteerism) application, including assisting IT with internal security requirements, and serving as SME upon launch of the application.
- Runs employee matching gift program, including launching giving campaigns, approving requests, and internal customer service.
- Engages employees at all levels in CSR efforts, fostering a sense of pride and ownership in company initiatives.
- Assists in grant management, preparing grants for internal review from Council.
- In charge of philanthropy related data for internal and external reporting.
- Identifies non-profit organizations across the U.S. to accept in-kind donations due to changes in location strategy.
- Responds to Internal Audit on behalf of department.
- Attended industry wide conferences for continuous learning such as BC CCC Corporate Citizenship conference and the Social Innovation Summit.
- Coordinated with CSR stakeholders in all of the America's including Canada, Mexico, Peru, Colombia, and Brazil for the "Season of Giving."
- Collaborated with marketing and communications departments to promote company's CSR activities through various media channels.
- Managed internal DEI surveys and RFI requests including coordinating responses to the OCC.
- Serves as RIM liaison overseeing records management for the department.
- Serves as philanthropy contact for in-kind donations due to relocations.
- Manages philanthropy's intranet site.
Sr. IT Auditor
MUFG UnionBank
06.2020 - 11.2022
- Identified IT application risks and vulnerabilities within applications used by the organization and evaluated design and effectiveness of internal controls.
- Audited based on IT general controls such as Information Security, Data Quality, Change Management, Data Backup, etc.
- Created Risk and Control Matrices, process overview documentation, audit testing, and issue creation when vulnerabilities were identified.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
- Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
Audit Operations and Reporting
MUFG UnionBank
08.2016 - 06.2020
- Coordinated and created monthly reports, for showcasing to Executive Committee of Americas.
- Assisted in building requirements for Audit Issue Key Data Exception reports, which improved data quality.
- Developed excel file (including pivots, vlookups, countifs, etc.) to assist in quarterly reporting of Audit Issue metrics.
- Improved data accuracy by implementing rigorous quality control procedures for analytics and reporting processes.
- Streamlined data collection and analysis for increased efficiency in generating actionable insights.
- Enhanced decision-making capabilities by delivering accurate and timely reports to senior management.
- Established strong relationships with key stakeholders, ensuring alignment between reporting initiatives and business goals.
Sr. Compliance Analyst
First American
12.2013 - 08.2016
- Conducted quality control review of files in accordance with State and Federal Regulatory requirements regarding TRID, HMDA, RESPA, TILA, ECOA, FCRA.
- Consistently met over 100% of quota levels.
- Conducted thorough investigations to address potential violations of regulations, resulting in reduced penalties and fines.
- Advanced from Junior to Senior Compliance Analyst within 1 year.
- Served as internal stakeholder for IT providing feedback and improvements on application used to conduct reviews.
Business Control Specialist
Bank Of America
03.2011 - 12.2013
- Performed compliance testing on mortgage loans to ensure conformance with RESPA, MIP, TILA, and Rescission requirements, investor requirements, and company policies.
- Provided analytical support and insight to management regarding trends.
- Reduced operational risks for the company by conducting comprehensive risk assessments and providing targeted recommendations.
- Consistently met over 100% of quota levels.
Loan Processor
Edward Jones Mortgage
07.2007 - 01.2011
- Improved loan processing efficiency by streamlining documentation and communication procedures.
- Processed a pipeline of up to 50+ conventional loans.
- Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
- Gathered and submitted all documentation necessary to obtain full loan approval.
- Consistently received 5 out of 5 on customer surveys regarding their overall experience.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UTMaster of Science - Data Analytics
Western Governors University
Salt Lake City, UT01.2025
Skills
- Empathy
- Humor
- Good Listener
- Strategic Thinker
- Intellectually Curious
- Advanced Excel, PowerPoint, and Word
- Teams
- Community outreach
- Technical expertise
- Time management
- Cross-functional collaboration
- Data analysis
Accomplishments
May 2021- Dec. 2021: Participated in bank-wide Community Recovery Program initiative as a co-chair for the social justice group, identifying non-profit partners to receive grants in support of their work in social justice.
Timeline
Philanthropy/DEI Associate, AVP
MUFG Bank Ltd.
11.2022 - Current
Sr. IT Auditor
MUFG UnionBank
06.2020 - 11.2022
Audit Operations and Reporting
MUFG UnionBank
08.2016 - 06.2020
Sr. Compliance Analyst
First American
12.2013 - 08.2016
Business Control Specialist
Bank Of America
03.2011 - 12.2013
Loan Processor
Edward Jones Mortgage
07.2007 - 01.2011
Bachelor of Science - Business Management
Western Governors University
Master of Science - Data Analytics
Western Governors University
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