Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Rozylowicz

Miami

Summary

High energy, engaging, personable and observant. Having worked in hospitality and customer service for over 7 years, I have a deep understanding of intentional relationships, memorable experiences, and the ability to move quickly, effectively, and with a strong sense of accountability.

Overview

9
9
years of professional experience

Work History

Sever

Eight Bar of Maple and Ash
Miami
09.2025 - Current
  • Naturally reads the room and tailors each guest’s experience to keep the energy high and the return visits inevitable
  • Charismatic yet polished communicator who makes guests feel seen, valued, and eager for what’s next
  • Confident event lead who thrives under pressure while keeping service smooth, stylish, and effortless
  • Balances attention to detail with personality to create elevated, memorable bar experiences

Bartender + Server

Bourbon Belly Hospitality
01.2017 - Current
  • Create elevated customer experiences by anticipating customer needs and sharing knowledge of restaurant menus / happenings.
  • Drive sales through authentic connections and thoughtful recommendations to cultivate regular guests and repeat business.
  • Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages.
  • Perform bar and dining room set-up, running side work and closing duties.
  • Maintain dining room / bar safety and sanitation standards.
  • Comply fully with all allergy, dietary restriction, and modification procedures.

Sales Counselor

East Bank Club
01.2022 - 01.2023
  • Obtained qualified leads through external and internal marketing efforts.
  • Set prospective member appointments.
  • Working collaboratively and effectively communicating with management in order to fulfill and address any issues or needs requested by guests and/or other associates.
  • Demonstrated a passion for guest experiences through guest interaction, customer service and problem resolution.

Education

Associate of Arts - Business

Elgin Community College
01.2020

Skills

  • Networking
  • Lead generation
  • Active listening
  • Sales customer service skills
  • Self-motivated
  • Friendly
  • Flexible
  • Energetic

Timeline

Sever

Eight Bar of Maple and Ash
09.2025 - Current

Sales Counselor

East Bank Club
01.2022 - 01.2023

Bartender + Server

Bourbon Belly Hospitality
01.2017 - Current

Associate of Arts - Business

Elgin Community College
Megan Rozylowicz