Megan Rumplik

Medical Assistant

Akron Children's Hospital

01.2007 - 10.2018

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
Collected, labeled and stored laboratory specimens properly prior to testing.
Organized charts, documents and supplies to maintain team productivity.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Explained treatment procedures and physicians' instructions.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Administered medications under physician's supervision.
Positioned patients properly during examination or treatment for comfort and safety.
Administered injections, medications and treatments as directed by the physician.
Inspected equipment to ensure proper working order prior to use on patients.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Changed dressings on wounds to prevent infection and check for healing.
Documented notes during patient visits.
Filed insurance claims forms in accordance with applicable regulations.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Contacted pharmacies to submit and refill patients' prescriptions.
Contacted medical facilities to schedule patients for admission.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Conducted routine laboratory tests and sample analyses to monitor diseases.
Responded to patient callbacks and phone-in prescription refill requests.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Cleaned and maintained medical equipment following procedures and standards.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Assisted back office patient processes to reduce office wait times.
Prepared treatment rooms for patient examinations.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Processed orders for medical supplies and lab equipment.
Organized patient charts before each day's clinic sessions began.
Collected samples from patients for laboratory testing purposes.
Kept facility stocked with necessary supplies, equipment and instruments.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Provided assistance to medical staff in performing minor surgical procedures.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Incorporated outside records into charts and EHR.
Registered new patients into practice management software program accurately entering demographic information.
Handled general office duties to support administrative staff during peak hours.
Educated patients about medications, procedures and physician's instructions.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Recognized by management for providing exceptional customer service.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Maintained updated knowledge through continuing education and advanced training.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Operated a variety of machinery and tools safely and efficiently.
Exceeded customer satisfaction by finding creative solutions to problems.
Conducted testing of software and systems to ensure quality and reliability.
Assisted with customer requests and answered questions to improve satisfaction.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Updated and maintained databases with current information.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked effectively in team environments to make the workplace more productive.
Utilized various software and tools to streamline processes and optimize performance.
Worked with cross-functional teams to achieve goals.
Completed routine maintenance and repair.
Prioritized and organized tasks to efficiently accomplish service goals.
Supported administrative staff by processing payments.

Summary

Overview

Work History

Mobile Phlebotomist

Medical Assistant

Education

Associate of Applied Science - Medical Assistant

Skills

Timeline

Mobile Phlebotomist

Medical Assistant

Associate of Applied Science - Medical Assistant

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