Megan Seley

• Picked and packed orders accurately for timely shipment, meeting warehouse and customer deadlines.

Operate a forklift to retrieve packages from shelves

• Use hand-held device to locate packages within the warehouse
• Managed multiple tasks to ensure efficient workflow while maintaining a quick pace.
• • Maintained cleanliness of work area and Fulfillment Center to support operational standards.

• Greeted customers warmly upon entry to create a friendly atmosphere. customers and provided assistance, ensuring a welcoming shopping experience
• Multitasked between multiple registers, assisting customers or employees in a busy, fast-paced environment
• Resolved customer complaints and inquiries in-person, as well as over the phone, in a friendly and professional manner
• Greeted and offered assistance to customers when they entered the store
• Cultivated strong relationships with regular customers and team members to enhance customer loyalty
• Ensured awareness of product features and benefits to assist customers effectively, as well as the features, compared product benefits, warranties, layaways and return policies
• Maintained cleanliness of the store by wiping down the checkout area, sweeping the store, and organizing shelves.
• Resolved customer complaints and inquiries in-person and over the phone, enhancing customer satisfaction
• Assisted customers with inquiries and product selections to enhance their shopping experience. other departments within the store as needed

• Stocked items and supplies while keeping the work area clean
• Double checked and inspected each bag to ensure accuracy and quality before the customer arrives
• Maintained knowledge of current promotions, products, pricing, rewards programs, and new monthly items
• Coordinated communication of customer needs and inquiries among team members during high-volume order periods
• Sustained cleanliness and organization of work area throughout shifts to enhance team productivity

• Maintained cleanliness and organization of the to-go station and surrounding areas.
• Collaborated with kitchen staff to ensure timely order fulfillment and accuracy.
• Trained new team members
• Handled cash and processed payments efficiently at the to-go counter.
• Utilized effective communication to address and reduce guest dissatisfaction.
• Verified accuracy of all orders before packing them into bags or containers for take-out.

• Greeted and accommodated guests, creating positive experiences from first interaction.
• Checked in with guests throughout meal service, replenishing drinks and addressing additional requests to enhance satisfaction.
• Studied menu items to enhance customer service.
• Maintained cleanliness and organization of dining areas and service stations.
• Operated POS terminals to input orders, split bills, and calculate totals.
• Promoted desserts, appetizers, and specialty drinks to optimize sales.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

• Provided exceptional customer service in a fast-paced dining environment.
• Assisted kitchen staff by delivering timely food and drink orders.
• Maintained cleanliness and organization of dining areas and service stations.
• Collaborated with team members to ensure smooth restaurant operations.
• Handled customer inquiries and resolved issues promptly and courteously.
• Recommended menu items based on guest preferences and dietary needs.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Operated POS terminals to input orders, split bills, and calculate totals.

• Served guests by delivering food and beverages to vehicles, ensuring timely service and customer satisfaction
• Cleaned and organized building spaces to maintain a welcoming environment.
• Processed payments and counted money at a fast-pace
• Managed multiple responsibilities across different roles efficiently.
• Provided exceptional customer service, addressing inquiries and resolving complaints to enhance guest experience