Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team, and step into the healthcare profession ahead of entering into a bachelor's of science program.
Overview
8
8
years of professional experience
Work History
Lead Housekeeper
Marlene's Cleaning Service
Lakeland, FL
05.2016 - 07.2024
Trained new staff.
Met with potential clients.
Supervised a team of 3 housekeepers.
Created schedules and other business documentation to coordinate housekeeping needs.
Provided customer service to ensure customer satisfaction.
Ensured that all health standards were met during cleaning operations.
Observed proper use of chemicals when cleaning various surfaces.
Changed bed linens and towels, tidied up rooms.
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Scrubbed kitchen appliances, countertops and fixtures.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Education
Associate of Arts -
Polk State College
Winter Haven, FL
07-2024
Skills
Customer Service
Oral & Written Communication
Scheduling abilities
Cleaning practices
Training and mentoring
Sanitation Standards
References
References available upon request.
Timeline
Lead Housekeeper
Marlene's Cleaning Service
05.2016 - 07.2024
Associate of Arts -
Polk State College
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