MEGAN S. ANDERSON
Niles,OH
Summary
Dedicated and detail-oriented Executive Assistant with over 6 years of experience supporting C-suite executives and enhancing operational efficiency. Proven track record in managing complex schedules, coordinating high-level meetings, and streamlining office processes. Possessing strong communication and interpersonal skills, I excel in building relationships and driving collaboration across teams. Seeking to leverage my organizational expertise and proactive approach in a dynamic role within administration or sales and marketing, where I can contribute to strategic initiatives and support business growth. Eager to bring my strong analytical abilities and customer-focused mindset to a challenging new opportunity.
Overview
8
8
years of professional experience
Work History
Executive assistant
Berk Enterprises INC.
11.2023 - Current
- Manage communication with employees through varies projects and tasks that came from the CEO
- Plan and orchestrate work with the senior executives to ensure certain goals were achieved and upheld in the office
- Managing the CEO’s professional and personal emails for scheduling, agenda’s, mail, email, phone calls, and client management
- Ensure that the CEO’s contacts and client’s information was up to date in her iPhone, calendar and email
- Planning calendar events and meetings for the CEO through organization such as The Avalon Grand Resort and The Eastwood Event Centre
- Manage the CEO’s travel activities including accommodations for hotels, transportation, and meals on each flight
- Making sure to add flight and hotel information to her professional calendar
- Creating calendar reminders for all conferences, events and personal tasks for the CEO
- Generating new opportunities into the CRM portal for CEO, inputting all sales information and the company’s information into the system
- Organize team communications and plan events for internal such as retirement parties, birthday celebrations, cultural events for the office, and planning the Annual Holiday Party
- Provide administrative assistance for the executives by creating new opportunities in the CRM system, inputting data into a spreadsheet, maintaining filing system and creating forms for the CEO to keep track of conference speakers and leadership
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
Adminstrative Assistant / office ASsistant
STantec
06.2023 - 09.2023
- Providing support to the administrative team with formatting letters for contract agreement
- Preparing Excel inventory sheets for the office for our supplies, snacks, IT rooms, and mailing room
- Greeting guests and notifying the staff of their arrival at the office and instructing all visitors to log into our sign-in/out process
- Copying and E-filling all bills, insurance contracts and invoices that are received at the office
- Provide administrative assistant to all Stantec management, staff as needed
- Arrangement travels for all staff at Stantec for worksite and making sure that all hotel reservations and car rentals are all up to date
- Coordinate all meetings, and lunch meetings for the office
- Ordering catering food for the meetings and setting up for all the meetings requested at the office
- Reviewing documents, reports, and correspondence for formatting content, checking grammar, and spell checking all forms
- Sending out AIA contracts to the management team, checking to make sure all contract information is correct, and making sure all e-signatures are input in the contract
- Assistant management team members by preparing materials for meetings
- Prepare Transmittals, reports, and reports for the Stantec team to update the team on the projects
- Recognize issues, advise, and confer with leadership on projects that affect records, documents, and deliverables
- Ordering supplies for the office and entering the data to and excel sheet
- Ensure that all inventory lists are up to date
Warranty Specialist
highway equipment company
08.2022 - 06.2023
- Communicating with warranty support to service, and all sales department
- Provided hands-on support for warranty claims components with material, and labor
- Interpretation of warranty policy and implementing the guidelines to our main office
- Enter data on warranty registrations and communicating with the sales department on getting all signatures for the warranty forms
- System expertise in using all warranty claims, and registration sites for all manufacturers
- Preparing records for all sold and rental machines, filing away into the correct cabinets
- Addressing problems with any warranty credits that were not processed by the manufacturers
- Work directly in conjunction with sales department, and Service Manager/Writer to ensure all warranty work is correctly identified
- Track and analyzes all warranty registration / claims
- Entering all missing credits into an excel sheet and reaching out to all manufacturers when a credit has not been processed
Executive Assistant
PReferred Sales inc
02.2021 - 04.2022
- Generated surveys throughout the company for research on updating our database
- Creating and executing procedures for our inside and outsides team to educate them on iPad, social media, and how to create meetings for our office
- Implemented agendas for the vice president and president for meeting with our wholesalers, updating them on prices increases, new products, and new rewards program
- Addressing problems with our company to update our presence on social media and using tools learned through Instagram, Facebook, and LinkedIn
- Plan virtual meetings for the vice president and president of the company for zoom, GoToMeeting, and Microsoft Teams
- Set up the conference by arranging furniture and starting up the virtual meetings on the Elan system through the iPad control panel
- Track and analyze questionaries created by the company, writing up a report to the Vice president to recommend proactive adjustments to our sales team
- Collaborate with the Vice president on creating a brochure for the AIM/R convention to be used for new membership
- Lead the development on task list for our outside sales team to use when writing travel itineraries, agendas, and manufacturer itineraries
- Added insight on social media postings to generate traffic to our Facebook sites by using Canva designs
- Scanning orders into our SharePoint for later use for the inside sales team
Administrative assistant
Marett Carpet One Floor and Home
04.2020 - 10.2020
- Greeting customers who come through the door
- Answering phone calls and directing them to sales
- Directing clients to samples in the store
- Organizing events at store
- Communicating sales to customers
- Copying orders, contracts and final sales slips
- Filing all orders, contracts and final sales slips in the right folders
- Writing down all phone calls and screening them for sales
- Creating flyers for upcoming events and sending them out to all employees
- Sending notice out to all customers about samples out on loan
- Running contracts, orders and final cash and carry slips down to ordering/filing
- Emailing organizations about our company's interest in a partnership
- Scheduling clients for carpet install and managing the manager’s schedule
Director of IN-HOME services
Dedicated nursing associates
07.2019 - 11.2019
- Scheduling all caregivers to client’s home
- Communicating with clients and discussing their needs
- Making announcements through emails about caregiver jobs in the area
- Emailing all caregivers about updates for certificates and forms
- Organizing interviews with new caregivers and writing all answer down on a form
- Arranging home visits with caregivers and clients
- Setting up appointments with new clients and writing down all their information and needs
- Conversing with other branches in the company about how to keep up to date with home care services
- Making phone calls to clients about schedule change or changes with our services
SALES ASSOCIATE
CHICO’S FAS
10.2016 - 07.2019
- Assisting customers with locating store products and searched product availability online
- Always kept work areas clean and neat
- Met and exceeded goals for high-volume personal sales through clientele development and product knowledge
- Provided upkeep to residential work sites, including hedge and shrub trimming
- Boosted client retention by 15% through high-quality service and follow through
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer
- Utilized correct opening and closing procedures to start and end each day
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
- Oversaw overall department operation, engaging in loss prevention, cashiering, client questions and store maintenance
Education
BACHELOR OF FINE ARTS - communication
Slippery Rock university
05.2019
No Degree - music education
YOUNGSTOWN STATE UNIVERSTY
Youngstown, Oh01.2015
Skills
- Excel Spreadsheet management
- Adobe optimization
- Tech support
- Data analyzation
- Order Handling
- Travel management
- Planning Meetings (virtual and in – person)
- Itinerary development
- Organizing Calendars
- Agenda preparation
- Administrative support
- Google Suite’s
- Organized
- Detail oriented
- Time-management
- Design oriented
- Analytical processing
- Problem-solving
- Adaptability
- Creativity
- Integrity
- Schedule & calendar planning
- Meticulous attention to detail
- Information confidentiality
- Scheduling
Activities
Throughout my career, I have volunteered for many organizations that have helped with programs for disabled children. I also volunteer at a food pantry to help the less fortunate of New Castle with food distribution and helping. I have dedicated my life serving others not only through my lifestyle but also through my work life in being a team player, helping with an order or two, answering questions to customers who need help with a manufacturer question and so on. Through my opportunities and experience, I have learned how to help others and learn what true leadership means in the path of hardship.
Timeline
Executive assistant
Berk Enterprises INC.
11.2023 - Current
Adminstrative Assistant / office ASsistant
STantec
06.2023 - 09.2023
Warranty Specialist
highway equipment company
08.2022 - 06.2023
Executive Assistant
PReferred Sales inc
02.2021 - 04.2022
Administrative assistant
Marett Carpet One Floor and Home
04.2020 - 10.2020
Director of IN-HOME services
Dedicated nursing associates
07.2019 - 11.2019
SALES ASSOCIATE
CHICO’S FAS
10.2016 - 07.2019
BACHELOR OF FINE ARTS - communication
Slippery Rock university
No Degree - music education
YOUNGSTOWN STATE UNIVERSTY
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursSimilar Profiles
Elizabeth GrayElizabeth Gray
Executive & HR Assistant at Berk Enterprises Inc.Executive & HR Assistant at Berk Enterprises Inc.
Jenna Ficken, SHRM-CPJenna Ficken, SHRM-CP
HUMAN RESOURCES MANAGER at Berk Enterprises, Inc.HUMAN RESOURCES MANAGER at Berk Enterprises, Inc.
Jennifer VasquezJennifer Vasquez
Live-Out Nanny at Jillian BerkLive-Out Nanny at Jillian Berk
Erin McLaughlinErin McLaughlin
Housekeeping at Jac ManagementHousekeeping at Jac Management
Alan CaldwellAlan Caldwell
Educational Assistant at Niles City School DistrictEducational Assistant at Niles City School District