Summary
Overview
Work History
Education
Certification
Timeline
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Megan Sandford

Dunedin,FL

Summary

Detail-oriented, highly motivated restaurant professional. Eager to lend operational and management experience to enhance business performance. Operates well in both individual and team capacities, using proven work ethic to quickly adapt to different processes and drive company objectives. Results-driven, with a hunger for personal and professional growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Chain Restaurant Account Manager

Johnson-Lancaster & Associates
03.2022 - Current
  • Manages several accounts, providing kitchen equipment, smallwares, and furniture for corporate restaurant chains across the country
  • Creates cost-effective quotes and processes orders with vendors
  • Maintains custom orders as well as recurring bulk stock
  • Creates and organizes tracking systems for new restaurant site timelines
  • Coordinates equipment deliveries to warehouses and job sites
  • Establishes relationships with vendors and customers, providing hands-on assistance with any service needs
  • Trains new team members to be proficient in company wide systems such as AutoQuotes and Sage Accounting.

General Manager

First Watch Restaurants
05.2021 - 02.2022
  • Oversaw success of multi-unit operations
  • Hired and developed new talent
  • Established and attained clear performance goals and metrics for revenue, P&L, customer service and customer retention
  • Coached team members on food safety and sanitation processes, menu education and up-selling techniques to drive sales
  • Optimized profits by controlling food, beverage, and labor costs daily
  • Developed and deepened professional relationships with vendors, negotiated contracts and monitored performance.

Operations Manager

First Watch Restaurants
10.2018 - 05.2021
  • Conducted performance reviews providing coaching and feedback to benefit both company and employee
  • Managed company operations with responsibility for profit and loss, scheduling, training, and inventory control
  • Delivered positive customer experiences by implementing effective quality assurance practices
  • Recruited, hired, and trained team members on execution of recipes, company standards and customer service
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate
  • Cultivated and strengthened relationships with customers and vendors.

Front Of House Manager

Carrabba's Italian Grill
07.2013 - 10.2018
  • Managed day-to-day restaurant operations with focus on quality and meeting customer expectations
  • Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs
  • Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry
  • Oversaw employee recruiting, hiring, performance management and discipline
  • Assisted with local marketing and advertising activities to drive new business development and revenue growth.

Education

Bachelor Of Arts (B.A.) In Women’s Studies -

University of South Florida
Tampa, FL
06.2010

Certification

Certified Food Protection Manager, ServSafe, 2019-01-01, 2024-12-31

Timeline

Chain Restaurant Account Manager

Johnson-Lancaster & Associates
03.2022 - Current

General Manager

First Watch Restaurants
05.2021 - 02.2022

Operations Manager

First Watch Restaurants
10.2018 - 05.2021

Front Of House Manager

Carrabba's Italian Grill
07.2013 - 10.2018

Bachelor Of Arts (B.A.) In Women’s Studies -

University of South Florida

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Megan Sandford