Megan Sandoval
Cunningham,TN
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
10
10
years of professional experience
Work History
Owner/Professional Housekeeper
Wishy Washy Housekeeping
Clarksville, TN
05.2021 - Current
- Successfully operate a housekeeping business, maintaining comprehensive client records and appointment scheduling.
- Demonstrated organizational skills through efficient management of multiple clients, prioritizing tasks based on urgency.
- Conduct regular check-ins with clients to ensure satisfaction and address any concerns, enhancing customer relationships.
- Developed strong time management skills, balancing business operations with client needs and expectations.
- Effective client interaction techniques, promoting a customer-first approach and enhancing overall client experience.
Housekeeper Trainer
Raggedy Ann and the Rag Dolls
Clarksville, TN
11.2019 - 10.2020
- Gained experience in personalized client care, emphasizing punctuality, reliability, and attention to detail.
- Enhanced ability to work independently and as part of a team, contributing to a collaborative work environment.
- Trained and Mentored Team: Developed and implemented training programs for new housekeepers, focusing on effective cleaning techniques, attention to detail, and customer interaction skills. Trained staff on effective communication techniques to enhance client interactions and meet individual client preferences.
- Quality Assurance: Conducted regular quality checks to ensure high standards of cleanliness and service were maintained, providing feedback and guidance for continuous improvement.
- Client Relations: Instructed staff on best practices for client communication, fostering positive relationships and ensuring customer satisfaction through personalized service.
- Leadership and Training: Guided team members in mastering intricate cleaning procedures and emphasized the importance of meticulous detail in all tasks.
Owner/Artist
Hapsand Art
Cunningham, TN
01.2015 - 06.2019
- Comprehensive Store Management: Managed all aspects of an online store, including product creation, listing management, inventory control, and customer support, ensuring seamless day-to-day operations.
- Marketing and Brand Development: Developed and executed marketing strategies to enhance brand visibility and drive sales, leveraging social media, email campaigns, and online advertising.
- Customer Relationship Management: Responded promptly to customer inquiries and requests, providing personalized service and building strong client relationships to ensure high levels of customer satisfaction and loyalty.
- Business Operations Excellence: Gained expertise in business operations, financial management, and strategic planning, contributing to the overall success and growth of the venture.
- Creative Product Design: Designed and crafted unique art pieces, maintaining high standards of quality and creativity to meet diverse customer preferences.
Education
Esthetics License - Esthetics
Steiner Institute
Phoenix, AZ09-2012
High School Diploma -
Jack Britt High School
Fayetteville, NC06-2005
Skills
- Organizational Excellence: Task management, record keeping, attention to detail
- Effective Communication: Client interaction, written communication, customer service
- Administrative Proficiency: Data entry, scheduling, office management
- Problem-Solving Ability: Creative solutions, decision-making
- Leadership and Training: Staff training, team leadership
- Confidentiality and Ethics: Client confidentiality, ethical standards
Household and Family Manager
- Manage all facets of a household, including budgeting, scheduling, and daily logistics, with a focus on creating a supportive and efficient environment.
- As a military spouse, cultivated resilience, adaptability, and leadership qualities, successfully navigating the unique challenges of military life while maintaining family stability and cohesion.
Honorable Mentions
- Supervisor at Aafes
- Allbuild Home improvements
References
References available upon request.
Timeline
Owner/Professional Housekeeper
Wishy Washy Housekeeping
05.2021 - Current
Housekeeper Trainer
Raggedy Ann and the Rag Dolls
11.2019 - 10.2020
Owner/Artist
Hapsand Art
01.2015 - 06.2019
Esthetics License - Esthetics
Steiner Institute
High School Diploma -
Jack Britt High School
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