Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Megan Sanford

Rochester,NY

Summary

As a leader, I prioritize fostering a collaborative environment where each team member feels valued and empowered to contribute their unique skills and perspectives. I am also a results driven employee with a strong focus on people, and dedicated to achieving goals. I feel very strong about always wanting to ensure customers have the best shopping experience and helping them find what they love! I lead by example, demonstrating integrity, accountability, and a commitment to continues improvement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Produce Team Leader

Wegmans Food Markets, Inc
Rochester , NY
03.2023 - Current
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Optimized staffing levels by creating effective schedules that balanced business needs with employee preferences.
  • Recorded sales information on database to enable tracking history and maintain accurate records.
  • Developed strong rapport with customers and created positive impression of business.
  • Promoted a positive work environment by fostering open communication among team members.
  • Participated in staff meetings to discuss new ideas and initiatives related to improving store operations.
  • Resolved customer complaints in a timely manner while upholding company policies and procedures.
  • Led regular meetings with Produce Team Members to review goals, performance metrics, policies and procedures.

Service Team Leader

Wegmans Food Markets, Inc
Rochester , NY
07.2022 - 03.2023
  • Managed a group of 20+ cashiers (Performance reviews, accountability, continues improvement, & helping others develop as an employee.
  • Managed the store until close several nights weekly - Checking out all departments ensuring Food Safety needs were performed properly, as well as setting up the business for success the following morning.
  • Wrote the Front End schedule for 75+ employees, ensuring I was scheduling to the business needs and watching how much labor was being used.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Achieved high levels of customer satisfaction through effective communication, problem-solving, and leadership skills.

Front End Coordinator

Wegmans Food Markets, Inc
Rochester, NY
07.2021 - 07.2022
  • Trainer for "Cashier Training" for new hires - Making every new employee feel welcomed into the business, teaching them the process of cashiering ensuring all customer needs are being met.
  • Maintained open communication channels with management, reporting on daily progress and potential issues for resolution.
  • Monitored cash registers regularly for accuracy, reducing discrepancies in financial records at the end of each shift.
  • Managed customer returns efficiently and professionally, ensuring that company guidelines were followed while maintaining a high level of client satisfaction.

Education

High School Diploma -

Livonia High School
Livonia
06-2018

Skills

  • Employee Scheduling
  • Task Delegation
  • Coaching
  • Conflict Resolution
  • Problem-Solving
  • People Management
  • Leadership
  • Communication
  • Team Management

Certification

Safe-Mark Certified

AED/CPR Certified

Timeline

Produce Team Leader

Wegmans Food Markets, Inc
03.2023 - Current

Service Team Leader

Wegmans Food Markets, Inc
07.2022 - 03.2023

Front End Coordinator

Wegmans Food Markets, Inc
07.2021 - 07.2022

High School Diploma -

Livonia High School

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Megan Sanford