Megan Sankovic
Henderson ,Nevada
Summary
Talented Advertising Manager successful at leading creative teams to develop effective advertising campaigns. Forward-thinking, driven and skilled director with excellent market sense. As well as a Skilled Kitchen Manager knowledgeable about best practices, safe food handling and inventory management. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant General Manager
Ramada at Railroad Pass and Holiday Inn Express
10.2023 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed team schedule with eye for coverage needs and individual strengths.
Advertising Manager
Station Casinos
7 2022 - 10.2023
- Developed advertising tactics and implemented new solutions for increased brand awareness.
- Worked with marketing department to create targeted advertising strategies for key customer demographics.
- Developed campaigns, led design and tracked results.
- Developed contests and sweepstakes rules, contracts and revenue-generating strategies.
- Collected performance data on each promotion to better plan future events.
- Utilized e-mail, social media, radio and TV to highlight products and services.
- Directed creative process for traditional and online ads.
Assistant Manager
Famous Footwear
2 2021 - 7 2022
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Reviewed sales and gross profit report to assess company efficiency.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Created employee schedules to align coverage with forecasted demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
COVID-19 Contact Tracer
Missoula County Health Department
5 2020 - 2 2021
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Notified and interviewed individuals to ascertain novel coronavirus exposure level.
- Performed record keeping by logging client information within secure contact-tracing software.
- Lent daily assessment of health screen and symptom data.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
Deli Manager
Town Pump Incorporated
8 2015 - 8 2020
- Integrated service and team management strategies to boost business profits.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Set schedules for 20+ staff by planning and designating shifts and hours.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Assistant Hotel Manager
The Guesthouse Inn and Suites
6 2013 - 8 2015
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Increased customer service ratings through personable service.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Offered appropriate reservation options based on expected attendees when coordinating events.
- Developed and implemented marketing strategies to promote hotel services.
- Provided services efficiently and with high level of accuracy.
- Prepared monthly resort audits for review.
Education
High School Diploma -
Big Sky High School
6 . 2012
Skills
- Budget understanding
- Increasing public awareness
- Market trends knowledge
- Facebook expertise
- Coordinating events
- Quality Standards
- Booking special guests
- Customer engagement
- Catering support
- Recipes and menu planning
- Food preparation and safety
- First aid knowledge
- Marketing and sales
- Staff Management
- Operations management
- Motivational style
- Cost controls
- Inventory Control
- Operations Management
- Staff Development
Certification
TAM Card
Food Handlers Card
References
Sarah Lemmings
- 912-571-8639
Kahila Fredricksen
- 254-205-8898
Cindy Rubio
- 312-785-9800
Timeline
Assistant General Manager
Ramada at Railroad Pass and Holiday Inn Express
10.2023 - Current
Advertising Manager
Station Casinos
7 2022 - 10.2023
Assistant Manager
Famous Footwear
2 2021 - 7 2022
COVID-19 Contact Tracer
Missoula County Health Department
5 2020 - 2 2021
Deli Manager
Town Pump Incorporated
8 2015 - 8 2020
Assistant Hotel Manager
The Guesthouse Inn and Suites
6 2013 - 8 2015
High School Diploma -
Big Sky High School
TAM Card
Food Handlers Card
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