Megan Santiago, BSN, RN, CPAN
Nursing Professional Development Manager
Oviedo,FL
Summary
Experienced nursing professional with a strong background in staff development, clinical leadership, and performance improvement. Skilled in mentoring new hires on clinical protocols and Epic documentation to boost staff confidence and improve workflow efficiency. Recognized for achieving the highest use of Macros within Surgical Services at AdventHealth Orlando, enhancing documentation consistency and operational efficiency. Currently serving as an Epic Service Line Expert (Super User), leading system upgrades and improving documentation accuracy. Also currently serving as Chair of the Surgical Services Unit Practice Council (UPC), driving Shared Governance initiatives to implement evidence-based practices and strengthen staff engagement. Actively involved in the implementation of an emergency hemorrhage cart, improving the pacemaker interrogation policy, and leading an initiative to streamline O2 tank holder availability to enhance workflow efficiency and patient safety. Known for fostering a positive learning environment and supporting staff growth to align with organizational goals.
Overview
17
17
years of professional experience
5
5
Certifications
Work History
Post Anesthesia Care Unit (PACU) Nurse, CPAN
AdventHealth
Orlando, FL
08.2010 - Current
- Provide post-anesthesia care for surgical patients in a 26-bay PACU, supporting staff development and clinical excellence through training, mentoring, and process improvement initiatives
- Contributing to evidence-based initiatives to improve perianesthesia nursing practice, including collaborating to improve workflow and policy implementation for equipment needs, developing a hemorrhage cart to improve emergency response, and evaluating and improving PACU workflow and patient safety
- Supporting staff development by mentoring new hires and providing guidance on clinical protocols and Epic documentation
- Acting as an Epic Service Line Expert (Super User), training staff on system upgrades and enhancing workflow efficiency through documentation improvements
- Conducting chart audits to ensure accurate documentation and compliance with clinical standards, providing feedback to improve care processes
- Collaborating with informatics and multidisciplinary teams to identify training gaps and improve patient flow and recovery outcomes
- Leading staff engagement and process improvements as Chair of the Surgical Services Unit Practice Council, contributing to Shared Governance to reinforce best practices and improve patient care
Cardiac Intensive Care Unit (CICU) Nurse
AdventHealth
Orlando, FL
01.2008 - 08.2010
- Delivered high-acuity care to critically ill cardiac patients and non-cardiac medical ICU patients with complex medical needs, including those recovering from heart failure, myocardial infarction, and heart catheterization procedures
- Collaborated with physicians and the care team to develop and implement individualized care plans, ensuring optimal patient outcomes
- Acted as a clinical resource for staff, providing guidance on medication management and hemodynamic monitoring
- Provided compassionate care to patients with complex cardiac and non-cardiac conditions, ensuring sensitivity and professionalism
- Educated patients and families on care plans, procedures, and recovery expectations to improve understanding and outcomes
- Contributed to performance improvement initiatives through active involvement in the Nurse Practice Council, focusing on enhancing patient safety and clinical efficiency
Education
Bachelor of Science - Nursing
The Ohio State University
Columbus, OHAssociate in Science - Nursing
Valencia College
Orlando, FLSkills
- Staff Training and Development
- Leadership and Team Collaboration
- Quality and Performance Improvement
- Electronic Medical Record Proficiency
- Chart Auditing and Workflow Analysis
- Critical Thinking and Communication
- Process Improvement
Certification
Registered Nurse (RN), Florida State Board of Nursing, active
Timeline
Post Anesthesia Care Unit (PACU) Nurse, CPAN
AdventHealth
08.2010 - Current
Cardiac Intensive Care Unit (CICU) Nurse
AdventHealth
01.2008 - 08.2010
Bachelor of Science - Nursing
The Ohio State University
Associate in Science - Nursing
Valencia College
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