Megan Sartain
Loganville,GA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
6
6
years of professional experience
Work History
Manager
Taco Mac Restaurant
Johns Creek, GA
05.2017 - 02.2018
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
Manager
Macaroni Grill
Buford, GA
02.2012 - 06.2017
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Assisted with kitchen preparation during peak times as needed.
Education
High School Diploma -
Mountain View High School
Lawrenceville, GA05-2011
Skills
- Financial Management
- Operations Management
- Business Administration
- Strategic Planning
- Policy Implementation
- Marketing
Affiliations
- I have coached and managed soccer teams at Felker Park for the last 3 years. Starting in 2021.
Timeline
Manager
Taco Mac Restaurant
05.2017 - 02.2018
Manager
Macaroni Grill
02.2012 - 06.2017
High School Diploma -
Mountain View High School