I'm a personable customer-focused individual with knack for creating a welcoming and efficient environment. Dedicated to providing exceptional service to ensure a positive customer/consumer experience.
Overview
2
2
years of professional experience
Work History
Boxing Instructor
Patriot Sports and Fitness
12.2022 - 03.2023
Motivated clients to achieve their fitness goals through positive reinforcement and consistent feedback on performance.
Reduced injury occurrence among participants by emphasizing proper technique in group classes.
Led dynamic warm-up exercises before each class session, ensuring clients were properly prepared for a high intensity boxing workout.
Regularly seeking feedback from participants to continuously enhance the effectiveness of the workout as well as my coaching.
Front Desk
LA Fitness
08.2021 - 03.2023
Streamlined front desk operations for increased efficiency and improved customer service. Such as taking calls and answering customers questions about features of the gym.
Improved overall guest experience by maintaining a clean reception area.
Enhanced guest satisfaction by welcoming and engaging with customers while also providing an efficient and smooth check-in process.
Handled disclosed guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
Aquarium Team Member
Austin Aquarium
02.2021 - 08.2021
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks pertaining to the animals food prep.
Contributed to team success by completing jobs quickly and accurately.
Threw myself over an iguana and pride its mouth open with my bare hands to save a bird. I'm an extremely dedicated worker.