Summary
Overview
Work History
Education
Skills
Timeline
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Megan Scano

Summary

Highly skilled and enthusiastic professional with more than 13 years of experience managing operations in healthcare settings including home care, dialysis and value based programs. Successfully developed internal and external relationships to drive success. Develop and lead productive and efficient staff.

Overview

14
14
years of professional experience

Work History

Manger, Provider Engagement

DaVita Kidney Care
10.2019 - Current
  • Responsible for primary contact and liaison between physicians and internal and external stakeholders to help nephrologists achieve value-based targets and objectives
  • Collaborates with cross functional teams including business development, clinical, and operations teams
  • Lead market operation meetings, review program objectives and metrics
  • Implement process change to support physicians in meeting value-based metrics, specifically in the CKCC Program of CMMI and Value Based Entities.


Region Home Manager

DaVita Kidney Care
10.2019 - 01.2023
  • Regional oversight of market growth in home dialysis modalities in two regions of NJ
  • Business development through physician relationships and strategic planning
  • Work with all stakeholders for efficient process improvement and implementation
  • Collaboration with Facility Administrators, Regional Operation Directors, Medical Directors and Physicians
  • Support fiscal and budget management, including labor and facility costs
  • Active physician engagement in accordance with DaVita Home Growth Models, CMS Value Based Models, and practice goals
  • Change management and operational support for meeting DaVita modality education goals, patient outcomes and growth
  • Support clinical excellence through partnership with Clinical Service Managers, Physician Support Networks and vendors such as Baxter, NxStage and Medtronics.
  • Improved communication between team members by holding regular meetings and fostering an open-door policy.
  • Evaluated staff performance on an ongoing basis, offering constructive feedback and guidance for improvement when necessary.

Director, Pediatrics

BAYADA Home Health Care
10.2011 - 10.2019
  • Managed a high performing team of home care providers
  • Responsible for growth of services in Mercer County and Middlesex County
  • Business grown over 10% each year under my leadership
  • Increases in both client and employee satisfaction ratings
  • Managed successful relationships with physician practices, hospital programs and school districts
  • Successfully completed comprehensive surveys by accrediting bodies and internal agencies
  • Maintained hands on approach to all aspects of the business while empowering and developing leaders in the office and field.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.

Intake Coordinator

JFK Hospital, Johnson Rehabilitation Institute
07.2010 - 10.2011
  • Coordinated services for pediatric patients receiving outpatient speech therapy, occupational therapy, and physical therapy for both medical and developmental diagnoses
  • Coordinated independent educational evaluations
  • Worked closely with NJ Medicaid case managers
  • Managed the transition from Fee for Services to Managed Medicaid programs for outpatient therapy benefits.
  • Resolved issues related to insurance authorizations or medical necessity quickly, minimizing delays in service provision.
  • Expedited critical cases through close coordination with clinical teams, reducing wait times for essential services.

Education

Bachelors of Social Work -

Georgian Court University
Lakewood, New Jersey
01.2009

Skills

  • Excellent Communication
  • Analytical Thinking
  • Supervision and leadership
  • Performance Management
  • Financial Management
  • Strategic Planning
  • Key Performance Indicators
  • Managing Operations and Efficiency

Timeline

Manger, Provider Engagement

DaVita Kidney Care
10.2019 - Current

Region Home Manager

DaVita Kidney Care
10.2019 - 01.2023

Director, Pediatrics

BAYADA Home Health Care
10.2011 - 10.2019

Intake Coordinator

JFK Hospital, Johnson Rehabilitation Institute
07.2010 - 10.2011

Bachelors of Social Work -

Georgian Court University

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Megan Scano