Megan Schroeter
Lubbock,TX
Summary
Goal-oriented adult, who is driven by self-motivation, organization and a successful work environment. Excellent communication skills, with a warming personality that helps to provide a memorable experience. With nearly 9 years of working in the customer service industry, I have learned my strengths and weaknesses, when handling any situation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Licensed Massage Therapist
Self-employeed
11.2023 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
- Performed aroma therapies and specialized relaxation techniques.
Bartender
Cooks Garage
07.2020 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Waitress
Buffalo Wild Wings
07.2019 - 03.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Kennel Tech
Acres North Veterinary Hospital
03.2019 - 08.2019
- Administered medications to animals in treatment and documented changes in condition.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Restrained animals to protect veterinarians from potential harm.
Waitress
Teddy Jacks Hub City Grill
07.2018 - 03.2019
Bartender
Abuelos Mexican Restaurant
09.2017 - 07.2018
Education
Licensed Massage Therapist - Massage Therapy
Oceans Massage Therapy School
Lubbock, TX06.2023
Diploma -
Amarillo High School
05.2015
Skills
- Communicative
- Reliable
- Hard Working
- Versatile
- Strong manual dexterity
- Customer service excellence
- CPR trained
Certification
- ServSafe
- Texas Alcoholic Beverage Commision (TABC)
- Food Handler
Workhistorysummary
Throughout the entirety of my work history, I have acquired customer service skills and became a valuable team player. I have improved my communication abilities and learned how to become adaptable in any situation. My goal is to become an important resource to any circumstance.
Timeline
Licensed Massage Therapist
Self-employeed
11.2023 - Current
Bartender
Cooks Garage
07.2020 - Current
Waitress
Buffalo Wild Wings
07.2019 - 03.2020
Kennel Tech
Acres North Veterinary Hospital
03.2019 - 08.2019
Waitress
Teddy Jacks Hub City Grill
07.2018 - 03.2019
Bartender
Abuelos Mexican Restaurant
09.2017 - 07.2018
Licensed Massage Therapist - Massage Therapy
Oceans Massage Therapy School
Diploma -
Amarillo High School