Megan Seiden
Columbia,MO
Summary
Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
B and B Bagels
09.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Person in Charge
Jimmy Johns
08.2022 - 12.2025
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Increased customer satisfaction through consistent communication, timely updates, and effective problemsolving.
Education
Bachelor of Science - Psychology
University of Missouri
Columbia, MO05-2028
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Complex Problem-solving
Timeline
Customer Service Associate
B and B Bagels
09.2024 - Current
Person in Charge
Jimmy Johns
08.2022 - 12.2025
Bachelor of Science - Psychology
University of Missouri
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