Purpose
To coordinate, develop, and administer the hosted training program at the El Dorado Hills Fire Department, to improve productivity, provide effective customer communication and service, and proactively address customer needs in a timely and professional manner.
Overview
18
18
years of professional experience
Work History
Accounting Analyst/Board Clerk
El Dorado Hills Fire Department
10.2014 - Current
Enhanced financial accuracy by conducting thorough analysis and reconciliation of accounts.
Streamlined accounting processes for increased efficiency and reduced errors.
Provided valuable insights to management, supporting strategic decision-making with comprehensive financial analysis.
Managed multiple simultaneous projects, ensuring timely completion and accurate results in a fast-paced environment.
Optimized budgeting processes, collaborating with department heads to develop accurate forecasts and allocations.
Increased interdepartmental collaboration by fostering strong relationships with cross-functional teams in support of business objectives.
Assisted external auditors during annual reviews, providing detailed documentation and clarification on complex accounting issues.
Mentored junior team members, sharing knowledge and expertise to promote professional growth within the department.
Contributed to cost reduction initiatives by analyzing expenses and recommending more efficient alternatives where applicable.
Analyzed variances between actuals versus budgets/forecasts for informed decision making on corrective actions if needed.
Participated in company-wide process improvement initiatives designed to enhance overall operational efficiencies across all departments.
Reconciled accounts and resolved both internal variances and discrepancies in external documentation.
Researched billing and invoice problems and resolved issues in compliance with established standards.
Identified system errors and applied established company policies and procedures to resolve issues.
Invoiced customers for purchases of goods and services to adhere to accounting standards and generate revenues.
Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.
Contacted internal and external customers to obtain documentation to support invoices and claims.
Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
Developed professional relationships with internal and external clients to encourage open communication and feedback.
Deposited checks and worked with accounting supervisor to determine coding and prepare related entries.
Supported management by processing invoices and documents with consistent on-time delivery.
Generated invoices upon receipt of billing information and tracked collection progress.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Matched purchase orders with invoices and recorded necessary information.
Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
Input financial data and produced reports using Quickbooks.
Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
Managed and responded to correspondence and inquiries from customers and vendors.
Provided support for meetings by scheduling appointments, preparing materials, and taking detailed minutes.
Resolved payroll discrepancies promptly, addressing employee concerns and maintaining satisfaction.
Maintained accurate records of paid time off, sick leave, and vacation accruals for timely distribution of benefits.
Managed year-end reporting tasks such as W-2s preparation and distribution, ensuring timely delivery to employees.
Reconciled general ledger accounts related to payroll liabilities, providing accurate financial reports for management review.
Developed strong relationships with internal departments to streamline communication regarding employee data updates and changes affecting payroll calculations.
Provided exceptional customer service when addressing employee inquiries about paychecks or withholdings, fostering positive workplace relations.
Supported audit teams during annual reviews by providing requested documentation in a timely manner, demonstrating strong organizational skills .
Reduced overpayments by implementing a robust system of checks and balances throughout the entire payroll processing cycle.
Resolved payroll discrepancies quickly and successfully.
Developed and implemented new payroll policies and procedures according to changing laws and regulations.
Managed payroll data entry and processing for 85 employees to comply with predetermined company guidelines.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Enhanced board communication by diligently preparing and distributing meeting agendas, minutes, and supporting materials.
Streamlined information access by organizing and maintaining the board''s digital repository of documents, policies, and reports.
Promoted transparency by accurately recording all board actions in meeting minutes and circulating them to members for review.
Safeguarded corporate governance compliance by staying current on regulatory updates and implementing appropriate policy changes.
Managed sensitive correspondence among board members while maintaining strict confidentiality of privileged information.
Improved overall Board satisfaction with administrative process flow through consistently delivering high-quality documentation and support services.
Collaborated with Legal department to ensure compliance of Board activities, minimizing potential risks and liabilities associated with governance functions.
Accounting Specialist/Board Clerk
El Dorado Hills Fire Department
10.2019 - 11.2023
Streamlined accounting processes for efficiency, implementing automation tools and software solutions.
Collaborated with cross-functional teams to develop budgets, ensuring accurate financial planning and forecasting.
Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
Established effective communication channels with vendors and customers to resolve outstanding issues timely manner.
Contributed to the development of new policies procedures as part of ongoing efforts to enhance operational efficiency.
Analyzed complex financial data to identify trends or potential issues that could impact business performance.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Reported financial data and updated financial records in ledgers and journals using Quickbooks.
Contacted customers to immediately find resolutions for escalated issues.
Coached, trained and delegated tasks to team members to meet specific department goals.
Initiated biweekly payroll procedures and provided accurate and on-time compensation for employees.
Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Maintained integrity of general ledger and chart of accounts.
Input data into spreadsheets and databases.
Created agendas, packets, and minutes for the Board of Directors
Administrative Assistant II
El Dorado Hills Fire Department
10.2014 - 10.2019
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Created and maintained databases to track and record employee data.
Drafted correspondence and other documents for department heads.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Managed payroll processes by collecting staff time sheets, checking accuracy, correcting hours, tracking in database and approving routing.
Gathered and prepared bi-weekly payroll documentation to support human resources and payroll departments.
Assisted in payroll preparation and processing.
Took detailed notes and generated agendas and minutes for the Board of Director meetings.
Manager, Dental Hygiene Department
Roseville Dental Group
10.2010 - 10.2014
Manage busy dental office, providing oversight for four dentists ten dental hygienists
Responsible for staffing, scheduling, and administrative tracking to ensure certifications and continuing education requirements are maintained
Financial data gathering, including production statistics, month-end sales revenue reconciliation and inventory reporting
Ongoing record keeping, including patient records, inventory tracking and controls
Administer customer satisfaction surveys and track customer metrics
Review, translate and explain patient treatment plans and dental procedure codes to provide standard and quality of care
Assist with interviewing and hiring process for hygiene staff
Provide insurance benefit assessments, explanation of benefits and pre-authorizations
Provide treatment plans and patient portion estimates
Maintain monthly records and dental reporting
Manage call center – generating outgoing calls, scheduling and confirming appointments
Troubleshoot and schedule repairs of dental equipment
Design and create office flyers, informational handouts, patient newsletters and office collateral material (signs)
Manage employee vacation requests
Supply tracking and management coordinating receipt with the procurement department
Approval of invoices for payment
Responsible for accounts receivables and delinquencies/patient collections
Operate various office equipment, including cashiering and point of sale devices, fax machines, scanners, computers, and printers
Training of office staff for administrative positions
Dental Assistant
01.2006 - 10.2010
Assisted the Dentists & Hygienists chair side in various patient procedures
Promoted to Manager, Dental Hygiene Department
New Patient Intakes & Forms, Patient History and Record Notations
Certified X-Ray Technician, operating various dental equipment
Trained incoming dental assistants on impressions, mouth & night guards, & bleach tray
Cleaning and sterilization of equipment and preparing procedure rooms
Coordinated doctor/hygienist exams
Education
Enterprise High School
Redding, CA
06.2005
Some College (No Degree) -
American River College
Sacramento, CA
Skills
Budgeting & Finance
Website Maintenance
Microsoft Office Professional (Outlook, Excel, PowerPoint, Word, Publisher)
Kronos
Quickbooks
ADP
Staffing & Scheduling
Internal Memos and Correspondence
Newsletters and Office Flyers
Presentations & Recommendations for Process Improvements
Timeline
Accounting Specialist/Board Clerk
El Dorado Hills Fire Department
10.2019 - 11.2023
Accounting Analyst/Board Clerk
El Dorado Hills Fire Department
10.2014 - Current
Administrative Assistant II
El Dorado Hills Fire Department
10.2014 - 10.2019
Manager, Dental Hygiene Department
Roseville Dental Group
10.2010 - 10.2014
Dental Assistant
01.2006 - 10.2010
Enterprise High School
Some College (No Degree) -
American River College
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