Megan Sgalio
Poway,CA
Summary
A lifetime student-athlete employed since the age of 15, and a quick learner. I am hardworking and adaptable with a strong work ethic and exceptional customer service skills. With years of experience multi-tasking in fast-paced environments, I thrive in any work setting. My effective communication skills enable a positive and collaborative working environment amongst my coworkers, prompting top-notch service for all customers.
Overview
4
4
years of professional experience
Work History
Server
Omni La Costa Resort & Spa
Carlsbad, CA
05.2025 - Current
- Fast-paced customer service.
- Communicate with the kitchen and waitstaff to ensure orders are correct and needs are met.
- Provide customer service by answering questions, making recommendations, and addressing concerns.
- Manage table clearing and cleaning responsibilities.
- Facilitate the restaurant's opening and closing procedures.
- Maintain a Food Handler Certification, guaranteeing adherence to food safety and hygiene standards.
Server
Flavor Chef Catering
Vista, CA
01.2025 - Current
- Communicate with the chefs and planners to coordinate prompt mealtime service.
- Facilitate setting up of venue, table settings, and food stations.
- Maintain a Food Handler Certification, guaranteeing adherence to food safety and hygiene standards.
Busser
Brigantine Seafood and Oyster Bar
Poway, CA
07.2023 - 08.2024
- Collaborated with servers to make sure guests' wants were met immediately.
- Responded to customer complaints promptly and appropriately, using problem-solving skills.
- Improved dining room sanitation and appearance by cleaning, organizing, and setting up.
- Maintained a Food Handler Certification, guaranteeing adherence to food safety and hygiene standards.
Ice Cream Server
Baskin Robbins
Poway, CA
09.2021 - 07.2023
- Directed inventory checks and product restocking to make sure the shop was set up accordingly.
- Mentored new hires and demonstrated leadership skills by being a shift lead.
- Provided exceptional time-management skills to meet all deadlines with special orders and deliveries.
- Maintained a Food Handler Certification, guaranteeing adherence to food safety and hygiene standards.
Education
Bachelor of Science - Business Administration And Management
California State University, San Marcos
San Marcos, CA05-2028
High School Diploma -
Poway High School
Poway, CA06-2024
Skills
Multi-Tasking
Problem Solving
Excellent Customer-Service
Proficient in Microsoft 365
Analytical Skills
Team Player
Sound Decision Making
Organized
Adaptable to Change
Timeline
Server
Omni La Costa Resort & Spa
05.2025 - Current
Server
Flavor Chef Catering
01.2025 - Current
Busser
Brigantine Seafood and Oyster Bar
07.2023 - 08.2024
Ice Cream Server
Baskin Robbins
09.2021 - 07.2023
Bachelor of Science - Business Administration And Management
California State University, San Marcos
High School Diploma -
Poway High School