Job Search Status
Open to workDesired start date:
Work Type
Full TimeLocation Preference
On-SiteOpen to relocation: Yes
Open To Work
Megan Shope
Curtice
Work Preference
Summary
Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
32
32
years of professional experience
1995
1995
years of post-secondary education
Work History
General Manager
Wendys
Perrysburg
08.2022 - Current
- Managed daily operations of fast-paced restaurant environment.
- Led team training and development initiatives for staff members.
- Oversaw inventory management and ensured stock availability.
- Training the team
- Coordinated staff schedules to optimize coverage during peak hours.
- Conducted performance evaluations and provided constructive feedback.
- Maintained compliance with health and safety regulations consistently.
- Collaborated with corporate leadership on strategic initiatives and goals.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales to generate reports for business development planning.
- Ensured compliance with local health department regulations regarding food safety standards.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Assistant Manager
Taco Bell
Toledo
07.1994 - 02.2004
- Assisted in training new team members on service standards and procedures.
- Managed daily operations to ensure efficient service and customer satisfaction.
- Coordinated shift schedules to optimize staff coverage during peak hours.
- Resolved customer complaints effectively to maintain positive dining experiences.
- Conducted inventory management to support stock levels and ordering needs.
- Ensured compliance with health and safety regulations during food preparation.
- Collaborated with management on employee performance evaluations and feedback sessions.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Created reports on sales trends, inventory levels, and financial data.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Did inventory counts weelky.
Education
Clay High School
Oregon , OHSkills
- Inventory management
- Staff training
- Budgeting
- Performance evaluation
- Customer service
- Operational leadership
- Health and safety compliance
- Scheduling optimization
- Conflict resolution
- Effective communication
- Team building
- Problem solving
- Time management
- Decision making
- Top talent recruiting, hiring, and retention
- Sales expertise
- Deadline oriented
- Total quality management
- Effective leader
- P&L management
- Inventory control
- Purchasing
- Leadership and team building
- Staff training/development
- Customer experiences
- Training and coaching
- Staff management
- Performance evaluations
- Leader
- Team player
Timeline
General Manager
Wendys
08.2022 - Current
Assistant Manager
Taco Bell
07.1994 - 02.2004
Clay High School