Megan Shumaker

R&R Group Home LLC

05.2014 - Current

Assisted residents with daily hygiene and living tasks.
Supervised residents preparing meals and handling chores and provided constructive feedback.
Managed all intake and discharge paperwork and procedures for residents.
Managed day-to-day operation of home to comply with regulations and agency standards.
Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport.
Trained and supervised staff on proper cleaning techniques, safety protocols and customer service to increase quality standards.
Formulated and oversaw housekeeping budget to manage expenditures and control expenses.
Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
Maintained required records of work hours, budgets and payrolls.
Established and enforced safety protocols and guidelines for staff.
Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Evaluated employee performance and recommended promotions, transfers and dismissals.
Trained and mentored new staff on cleaning and safety protocols.
Scheduled and prioritized tasks to staff, overseeing work completion.