I have had jobs in various positions but I have taken each skill I've acquired and applied those skills to my life. I am always open to learning new skills and helping make my team even more efficient.
Overview
9
9
years of professional experience
Work History
Commerce selector
Kroger Marketplace
Lebanon, OH
06.2015 - 08.2019
Assisted in taking orders out to cars as well as pull product off the shelves to fulfill the customers orders.
Checked inventory and selected products from specific locations based upon availability.
Completed daily orders with expert picking and packing of shipments.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Cashier
Gordon Food Service Store
Reynoldsburg, OH
03.2014 - 05.2015
Established and helped maintain relationships with individual and business customers to provide assistance with problems the customers may have encountered
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Worked closely with shift manager to solve problems and handle customer concerns.
Cashier
Walmart Supercenter
Canal Winchester, OH
07.2013 - 01.2014
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Checked identification for proof-of-age for alcohol and tobacco sales.
Used POS system to enter orders, process payments and issue receipts.
Order Selector
Amazon
Pataskala, OH
08.2019 - 11.2021
Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Collections Specialist
Discover Card
New Albany, OH
11.2021 - 03.2022
Negotiated to collect balance in full.
Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Processed payments and applied to customer balances.
Counseled debtors on payment options and arranged installment agreements.
Researched accounts and completed due diligence to resolve collection problems.
Handled up to 50 outbound and inbound calls daily with goal of collecting owed debt.
Used scripted conversation prompts to convey current account information and obtain payments.
Medical Collector
SYNERGY Consulting
Miami, FL
03.2022 - Current
Processed online and paper appeal submissions and refund requests.