Megan Silveira
Tracy,CA
Summary
Law enforcement professional skilled in data analytics, quality management, and order fulfillment.
Overview
21
21
years of professional experience
Work History
Police Officer
Stockton Police Department
Stockton, CA
07.2024 - 11.2025
- Patrolled assigned areas to deter crime and enhance community relations.
- Prepared detailed reports documenting incidents and arrests.
- Responded to calls for service, providing assistance as needed.
- Conducted traffic stops according to departmental protocols.
Quality Manager
CTDI - Communications Test Design
Tracy, CA
07.2022 - 03.2023
- Reviewed standard operating procedures and quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
- Studied production lines and used findings to work with the team to create new procedures optimizing production.
- Responsible for delivery of reports on quality control metrics for internal and external analysis.
Sr. Shipping Supervisor
CTDI - Communications Test Design
Tracy, CA
10.2020 - 07.2022
- Planned workflow, coordinated team scheduling, and assigned duties to accommodate fluctuating workloads.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Prepared daily reports for the customers detailing orders 100% fulfillment.
Sr. Quality Supervisor
CTDI - Communications Test Design
Tracy, CA
10.2019 - 10.2020
- Tracked KPI's and anticipated/corrected trends that compromised achievement of targets.
- Audited production floor and monitored metrics, working with our team to correct deficiencies.
- Conducted inspections with production team members to verify adherence to established standards.
Data Analyst
Epicor
Dublin, CA
04.2005 - 10.2018
- Assisted integration of internal automation tools, maintaining data mapping and support.
- Documenting procedures for newly developed automation tools, training new users and ongoing support.
- Providing QA support for a team of 30 analysts as a subject matter expert.
- Disseminated information regarding tools, reports or metadata enhancements.
Education
Some College (No Degree) - Computer Science And Programming
San Joaquin Delta College
Stockton, CASkills
- Patrol operations
- Incident reporting
- Criminal investigation
- Traffic enforcement
- Data reporting with Excel
- MS Access proficiency
- KPI tracking
- Typing certification 87 wpm, 100% accuracy
Timeline
Police Officer
Stockton Police Department
07.2024 - 11.2025
Quality Manager
CTDI - Communications Test Design
07.2022 - 03.2023
Sr. Shipping Supervisor
CTDI - Communications Test Design
10.2020 - 07.2022
Sr. Quality Supervisor
CTDI - Communications Test Design
10.2019 - 10.2020
Data Analyst
Epicor
04.2005 - 10.2018
Some College (No Degree) - Computer Science And Programming
San Joaquin Delta College