Megan Simm
Summary
Highly-motivated and detail-oriented professional with excellent problem-solving, analytical and organizational abilities with a strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Adept at working effectively in fast-paced environments, quickly mastering new skills both independently or as part of a team. Offer a diverse work history in customer service, inventory control, and the medical field.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Facilities Assistant/Inventory Control Specialist
University Of Maryland Medical Systems
04.2022 - Current
- Management of inventory and PAR levels in a variety of departments
- Coordinate with supply distributors and their sales representatives to obtain quotes for inventory
- Place orders with approved vendors
- Review product availability to eliminate back-orders and over-stock
- Ensure materials are available for the Surgical Service staff at all times
- Rotate and organize supplies to assure products aren't expired and are easy to locate
- Arranges for equipment loaners and expected repairs
- Utilize multiple programs to issue and investigate purchase orders and invoices
- Resolve invoice discrepancies
- Work closely with distributors to avoid supply disruption by anticipating future trends in product demand
- Completed physical inventory counts
- Maintained a safe and clean work environment, ensuring compliance with health and safety regulations.
Dental Hygienist Assistant
Neibauer Dental Care
04.2021 - 04.2022
- Assist in applying cavity preventing agents, to include fluoride and sealants, to protect patients' teeth from decay
- Prioritized and organized tasks to efficiently accomplish service and production goals
- Exceeded customer satisfaction by being empathetic to a patient's apprehensiveness about being at the dental office
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services
- Recognized by management for providing exceptional customer service
- Cleaned and sterilized all instruments and equipment following policy procedures, industry standards and manufacturer instructions for use
- Sterilized examination rooms in accordance with infection control policies
- Prepared trays, instrument packs and surgical sets
- Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts
- Entered patient data into dental records system using Dentrix and observed all confidentiality rules to maintain patient privacy
- Took digital bitewing, periapical, and panoramic X-rays and prepared for Dentists to review.
- Purchased, organized and distributed supplies for maintenance activities
- Collaborated with medical staff to confirm availability of medical equipment for patient care.
- Streamlined order processing for timely delivery of essential supplies, reducing delays in patient care.
Lead Adoption Counselor
Humane Society of Charles County (HSCC)
08.2018 - 04.2021
- As Team Leader for Kennel Staff, enforced the shelter's best practices utilizing training by example to facilitate staff compliance with kennel protocols
- Managed and tracked animal inventory using the shelter's database system to ensure all animals were medically up to date
- Performed animal care duties such as vaccinations, examinations, and medications to promote and monitor animal health under care of HSCC
- Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization
- Observed shelter animals for unusual symptoms indicative of medical or behavioral problems, reporting issues to shelter manager
- Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards
- Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns
- Job efforts excelled the adoption rate by 50% to include advertising, orientations and campaigns
- Increased office organization by developing filing system and customer database protocols.
- Assisted in budget planning and tracking by monitoring expenditures related to purchasing activities.
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
- Ordered supplies to keep the front desk operational
Server/Bartender/Manager
Scarlet Oak Restaurant
08.2015 - 06.2018
- Processed payments, greeted customers, cleaned dining area, set tables
- Mixed alcoholic and non-alcoholic drinks
- Cleaned and maintained bar
- Advised patrons on local points of interest, dining options, and amenities
- Supervised the shifts of kitchen and wait staff
- Educated guests on daily specials and appetizers, entrees, desserts, and other menu items
- Operated POS terminals to input orders, split bills, and calculate totals
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Education
Associate of Science - Pre-Professional Health
College of Southern Maryland
La Plata, MD04.2021
Veterinarian Assisting -
College of Southern Maryland
La Plata, MD06.2017
Skills
- Computer tracking
- Handheld scanner operation
- Inventory Monitoring
- Customer Service
- Data Entry
- Critical Thinking
- File Management
- Knowledge of Medical/Surgical Supplies
- Microsoft Word, Excel, & Power Point
- Mathematical Concepts
- Supply Chain Coordination
- Inventory Tracking
Certification
- Certified Veterinary Assistant, College of Southern Maryland, 06/2017
- Basic Life Support (CPR), American Heart Association, 01/2021
- OSHA Safety Training, 02/2021
- Dental Assistant Training School, College of Southern Maryland, 04/2021
- Certified Dental Radiation Tech, 2021 [#218853]
References
- Amy Hansen, Faculty, Education Dept., hansenas1023@gmail.com, (301)-481-3005
- Brandi Cooper, Professional Reference/Friend, brandi.cooper26@gmail.com, (301)-357-1347
Timeline
Facilities Assistant/Inventory Control Specialist
University Of Maryland Medical Systems
04.2022 - Current
Dental Hygienist Assistant
Neibauer Dental Care
04.2021 - 04.2022
Lead Adoption Counselor
Humane Society of Charles County (HSCC)
08.2018 - 04.2021
Server/Bartender/Manager
Scarlet Oak Restaurant
08.2015 - 06.2018
Associate of Science - Pre-Professional Health
College of Southern Maryland
Veterinarian Assisting -
College of Southern Maryland