Megan Simons
Moline,IL
Summary
I am a dedicated and diversely skilled individual with history of meeting company goals, developing and utilizing consistent and organized practices. I am skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand, and have an excellent reputation for resolving problems and improving customer satisfaction.
Overview
18
18
years of professional experience
Work History
Manager/Bartender
Bier Stube
Le Claire, IA
06.2015 - 03.2020
- Trained and supervised employees
- Provided bar and table service
- Created and maintained training and policy materials
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Counter Manager - Clinique Cosmetics
Von Maur
Moline, IL
06.2010 - 06.2015
- Restructured and managed entire cosmetics department, consisting of twelve different cosmetics lines, while department manager was on medical leave
- Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires determined by extensive and personalized consultations.
- Managed inventory
- Created client loyalty and maintained detailed files
- Created and coordinated events
- Created and oversaw strategies to achieve sales goals in this highly competitive industry
- Created and maintained an environment conducive to success for all associates
- Ticketed, arranged and displayed merchandise to promote new products and events
Assistant Manager
Advance Til Payday
Juneau, Alaska
03.2009 - 02.2010
- Processed small loans
- Opened new accounts and ensured that all proper documentation was provided
- Collected on defaulted loans
- Reviewed daily, weekly, and monthly operations to identify areas of opportunity for increased revenues
Manager/Bartender
Marlintini's (BCM, Inc.)
Juneau, Alaska
07.2001 - 03.2009
- Hired, trained, supervised, and scheduled 40 employees
- Created and maintained policy and training materials
- Created and maintained confidential employee files and kept staff current with certifications and tax documents
- Balanced registers, handled discrepancies, and made daily cash deposits of up to $10,000
- Completed weekly inventory of all bars and stock room
- Designed a spreadsheet to calculate liquor cost percentages
- Created and oversaw policies to control liquor costs
- Created balanced shift schedules to keep bar reasonably staffed during peak periods and maximize earnings for bar staff
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
Education
Math And Tech
Skagit Valley College
Mount Vernon, WAComputer Networking, English, Business, Accounting
University of Alaska Southeast
Juneau, AKSkills
Delivers an exceptional customer experience
Has ability to make personal connections
Proactively collaborates with others
Exudes confidence when sharing product or service knowledge and solutions
Has desire and ability to influence, educate, and connect with customers and employees
Is professional, thorough, and organized with strong follow-up skills
Has strong interpersonal communication skills
Has the desire and ability to engage and partner with team members
Has the ability to learn products, services, and procedures quickly and accurately
Is flexible, adaptable, and willing to learn
Has the ability to manage and resolve conflict and disputes
Is able to constructively manage difficult personalities
Timeline
Manager/Bartender
Bier Stube
06.2015 - 03.2020
Counter Manager - Clinique Cosmetics
Von Maur
06.2010 - 06.2015
Assistant Manager
Advance Til Payday
03.2009 - 02.2010
Manager/Bartender
Marlintini's (BCM, Inc.)
07.2001 - 03.2009
Math And Tech
Skagit Valley College
Computer Networking, English, Business, Accounting
University of Alaska Southeast