Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Simpson

Garvin,OK

Summary

Proven track record in enhancing customer relationships and financial management, demonstrated at First Bank through meticulous transaction handling and confidentiality. Excelled in a supervisory role at Honobia Creek Store, boosting service efficiency and reducing waste. Skilled in money handling and fostering professional client interactions, embodying professionalism and courtesy. Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.

Overview

8
8
years of professional experience

Work History

Bank Teller

First Bank
11.2023 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Logged cashier's checks and other transactions to maintain accurate account records.

Waitress Supervisor

Honobia Creek Store
09.2016 - 08.2023
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
  • Reduced waste costs by conducting regular inventory checks, tracking spoilage rates, and adjusting order quantities accordingly.
  • Collaborated with management to develop seasonal menus incorporating popular dishes based on customer feedback surveys collected after each meal service period.

Education

Oklahoma State University
Stillwater, OK

Skills

  • Professionalism and Courtesy
  • Money Handling
  • Deposit and withdrawal management
  • Cash counting
  • Customer relationship development
  • Patience and Empathy
  • Data Entry Efficiency
  • Upselling skills
  • Strong Work Ethic
  • Customer Relationship Building

Timeline

Bank Teller

First Bank
11.2023 - Current

Waitress Supervisor

Honobia Creek Store
09.2016 - 08.2023

Oklahoma State University

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