Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Megan Sjolund

Sequim,WA

Summary

Cheerful server offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Server

Spirits Bar And Grill
07.2021 - Current
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
  • Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
  • Coordinated large group reservations, working closely with event planners to ensure seamless execution of special occasions.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Bartender

VFW
08.2020 - 07.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Bar Manager

The Roadhouse
03.2017 - 03.2020
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Consulted with managers to organize special events and promotions.

Education

High School Diploma -

Port Townsend High School
Port Townsend, WA
06.2002

Skills

  • Problem-Solving
  • Attention to Detail
  • Team Leadership
  • Positive and Friendly Attitude
  • POS system operations
  • Employee Training and Development
  • Responsible and Trustworthy
  • Full Service Dining
  • High-volume dining
  • Safe Food Handling
  • Special Event Coordination
  • Organization and Efficiency

Certification

Mast certified

Food handler certified

Timeline

Lead Server

Spirits Bar And Grill
07.2021 - Current

Bartender

VFW
08.2020 - 07.2021

Bar Manager

The Roadhouse
03.2017 - 03.2020

High School Diploma -

Port Townsend High School

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Megan Sjolund