Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Slocum

North Palm Beach

Summary

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

10
10
years of professional experience

Work History

Store Manager

RSVP Global
03.2018 - Current
  • Led daily store operations, ensuring seamless customer service and efficient inventory management.
  • Developed and implemented training programs for staff, enhancing team performance and product knowledge.
  • Analyzed sales trends to optimize merchandising strategies, increasing overall store profitability.
  • Streamlined inventory processes, reducing stock discrepancies and improving order accuracy.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Interacted well with customers to build connections and nurture relationships.

Bartender

Pga National Resort & Spa
06.2015 - 03.2018
  • Crafted and served high-quality cocktails and beverages, ensuring customer satisfaction.
  • Managed bar inventory, tracking supplies to minimize waste and optimize stock levels.
  • Trained and mentored new bartenders on service protocols and mixology techniques.
  • Maintained cleanliness and organization of bar area in compliance with health regulations.
  • Developed strong customer relationships, encouraging repeat visits through exceptional service.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Education

Associate of Arts - Hospitality And Tourism Management

MVCC
Utica, NY
05-2005

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Store opening and closing
  • Outstanding communication skills
  • Supply ordering
  • Inventory oversight

Timeline

Store Manager

RSVP Global
03.2018 - Current

Bartender

Pga National Resort & Spa
06.2015 - 03.2018

Associate of Arts - Hospitality And Tourism Management

MVCC

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