Megan Small
Rancho Cucamonga,CA
Summary
Energetic and friendly professional with extensive experience providing administrative support and patient relations. Seeking a challenging role where I can utilize multitasking abilities and thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
11
11
years of professional experience
Work History
Medical Receptionist/Front Office and Referral Coordinator
Central Medical Group
05.2018 - Current
- Check insurance eligibility and benefits
- Answer phone calls, check-in/out patients for appointments, collect payments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Maintained current and accurate medical records for patients.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Placed new supply orders, managed inventory and restocked clerical spaces.
HR Coordinator/Administrative Receptionist
All Saints Hospice
06.2015 - 04.2018
- Provided assistance to the Executive Director/Administrator
- Ensured compliance with local, state, and federal regulations
- Managed HR systems and processes, including employee records and payroll.
After School Programs Director
St. Mark’s Episcopal School
09.2013 - 05.2015
- Developed and implemented curriculum for after-school activities
- Oversaw program procedures and handled finances for each program.
Teacher's Assistant
St. Mark’s Episcopal School
09.2012 - 05.2015
- Assisted lead teacher in planning and implementing curriculum
- Supported classroom management and created safe learning environments
- Communicated with parents, children, co-teachers, and administration.
Preschool Teacher
St. Mark’s Episcopal School
06.2013 - 08.2014
- Developed engaging lesson plans tailored to diverse student needs
- Collaborated with teachers, parents, and administration for student development.
Education
San Diego State University
01.2009
High School Diploma -
Bonita High School
01.2004
Skills
- Administrative Support
- Customer Service
- Multitasking
- Appointment Scheduling
- Referral Coordination
- Insurance Verification
- Payment Collection
- Supply Management
- HR Coordination
- Policy Formulation
- Payroll Processing
- Medical Terminology
Timeline
Medical Receptionist/Front Office and Referral Coordinator
Central Medical Group
05.2018 - Current
HR Coordinator/Administrative Receptionist
All Saints Hospice
06.2015 - 04.2018
After School Programs Director
St. Mark’s Episcopal School
09.2013 - 05.2015
Preschool Teacher
St. Mark’s Episcopal School
06.2013 - 08.2014
Teacher's Assistant
St. Mark’s Episcopal School
09.2012 - 05.2015
San Diego State University
High School Diploma -
Bonita High School