Megan Sours

●Respond to incoming telephonic requests

●Provide clinically competent triage and symptom management

●Utilize standardized protocols for medication management, prescription refills and prior authorizations

●Provide comprehensive education and direct patient care, particularly around chronic conditions

●Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels

●Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate

●Delegation of activities to other clinical care team members to support the needs of our patients

● Participate in care team meetings to discuss patient care and clinic operations

●Perform point of care testing, procedures and specimen collection (including phlebotomy) as needed

●Completed nursing assessments upon admission and weekly reassessments in 47 bed facility

●Oversaw coordination of care with methadone patients including weekly take homes and chain of custody with clinic

●Collaborated with other members of the treatment team to ensure all patient needs were met

●Educated patients on medications and different treatment options

●Administered medications per provider orders

●Traveled to patients' homes to create and manage care plans in collaboration with interdisciplinary team according to physicians' instructions

●Completed initial assessments and reassessments to determine and address medical needs/concerns and changes in conditions

●Obtained and charted vital signs, dressed wounds, managed catheters, obtained samples for laboratory testing per physician orders

●Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor

●Oversaw interdisciplinary team in assigned territory

●Triaged patients', recognized and addressed complications and coordinated treatment
with interdisciplinary team
●Instructed and educated patients and their family members
●Administered prescribed medications, changed dressings, started/removed IVs, collected specimens, and monitored vital signs
●Monitored, recorded and communicated patient conditions as appropriate utilizing computerized documentation systems

●Expedited stabilization efforts during critical situations such as cardiac arrests or respiratory distress events through rapid assessment skills and proficient emergency response techniques