MEGAN SPARROW
Jasonville,US
Summary
Hey I am the person your looking for! I'm a hard determined woman and worker. My drive is my family and kids. Working allows me to support them. I will never come in to work and not due whats asked of me I am usually known to go above and beyond without being asked. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Highly efficient [crew member] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products.
Overview
5
5
years of professional experience
Work History
Crew Member
Wendy's restaurant
Bloomington, IN
05.2008 - 11.2009
- Customer service, sales, food preparation, janitorial cleaning and stocking shelves and drive through
- 40 hours a week minimum wage
- Completed milkshakes and ice cream desserts for customers
- Maintained effective supply levels by monitoring and reordering food stock and dry goods
- Worked front counter, drive-thru and other areas
- Prepared salads, soups and sandwiches for customers
- Worked well with teammates and accepted coaching from management team
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables
- Trained new team members on procedures, customer service, and sales techniques
- Assisted other team members to achieve goals
- Provided excellent customer service by greeting customers and meeting quality expectations
- Collaborated with team members to complete orders
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas
- Became familiar with products to answer questions and make suggestions
- Addressed guest needs, questions, or concerns to create optimum experience onboard
Sale Manager
Olan Mills Portrait Studio
Bloomington, IN
08.2006 - 05.2008
- Reprise, Olan Mill's portrait studio would volunteer to on my days off walk around Wal-Mart or k-mart and sailing portiat packages to people
- Customer service and customer care
- Always looked forward to seeing new opportunities and expansions
- However they went out of work.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience
- Resolved customer issues quickly to close deals and boost client satisfaction
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy
- Resolved problems with high-profile customers to maintain relationships and increase return customer base
Sales Representative
Newspaper Delivery
Bloomington, IN
08.2006 - 05.2007
- Harled times newspaper delivery of people's daily newspapers, customer service and care
- Deliver 6 days a week and got minimum wage .
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Stayed current on company offerings and industry trends.
Cashier
Wendy's restaurant
Bloomington, CA
09.2005 - 08.2006
- Cashier, order taker , drive through and front clerk, cleaning of the dinning room and other janitorial duties
- Stalker and food prep along with customer care and service
- I worked 40 hours a week and minimum wage.
- Demonstrated product features, answered questions and redirected objections to highlight positive
- Operated cash register to record transactions accurately and efficiently
- Upsold additional products and services to customers, increasing revenue
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects
- Handled cash with high accuracy and took care to check bills for fraud
- Processed refunds and exchanges in accordance with company policy
- Responded promptly to requests for assistance, spills and customer inquiries
- Restocked and organized merchandise in front lanes
- Worked closely with shift manager to solve problems and handle customer concerns
- Conducted inventory counts by adding each item in stock and documenting in computer system
- Welcomed customers and helped determine their needs
- Addressed customer needs and made product recommendations to increase sales
Education
Some College (No Degree) - Arts and music, Environment
Indiana University Bloomington
Bloomington, INSome College (No Degree) -
Indiana University Bloomington
Bloomington, INHigh School Diploma -
Bloomington High School South
Bloomington, IN08.2009
Skills
- Skillful Experienced
- Expert
- Order Delivery Practices
- Verbal and Written Communication
- Food Preparation and Safety
- Cash Handling
- Stocking and Replenishing
- Valid Driver's License
- Restaurant Operation
- Team Contribution
- Willingness to Learn
- Workplace Efficiency
- Teamwork and Collaboration
Languages
English
Native or Bilingual
Timeline
Crew Member
Wendy's restaurant
05.2008 - 11.2009
Sale Manager
Olan Mills Portrait Studio
08.2006 - 05.2008
Sales Representative
Newspaper Delivery
08.2006 - 05.2007
Cashier
Wendy's restaurant
09.2005 - 08.2006
Some College (No Degree) - Arts and music, Environment
Indiana University Bloomington
Some College (No Degree) -
Indiana University Bloomington
High School Diploma -
Bloomington High School South
Similar Profiles
SHARON LOPEZSHARON LOPEZ
Crew Member at Wendy's RestaurantCrew Member at Wendy's Restaurant
A'nya BenoitA'nya Benoit
Cashier at Wendy's RestaurantCashier at Wendy's Restaurant
Ryan LopezRyan Lopez
Shift Supervisor at Wendy's RestaurantShift Supervisor at Wendy's Restaurant
Maya McNairMaya McNair
Shift Manager at Wendy's RestaurantShift Manager at Wendy's Restaurant
Amelia MooreAmelia Moore
Pet Sitter at Family And FriendsPet Sitter at Family And Friends