Well-rounded Personal Care Aide with assisting clients with various daily living needs at home and in the community.
Expert communicator when supporting patients' needs, documenting information, and interacting with supervisors.
Detail-oriented team player with strong organizational skills.
Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hardworking and passionate job seeker with strong organizational skills eager to help achieve company goals
Overview
5
5
years of professional experience
Work History
Intern
United States House Of Representatives
05.2023 - 07.2023
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Sorted and organized files, spreadsheets, and reports.
Interacted with constituents by phone, email, or in-person to provide information.
Collected, arranged, and input information into database system.
Developed professional skills through hands-on experiences, including time management and effective communication.
Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
Strengthened analytical abilities by critically evaluating data and drawing meaningful conclusions.
Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
Sorted, organized, and maintained files.
Answered and transferred incoming telephone calls, taking messages for various staff members.
Direct Support Professional
Brighter Futures Therapy Center, LLC
05.2018 - 08.2022
Worked one on one with various clients diagnosed with intellectual disabilities as well as mental health disorders.
Encouraged community access to increase their level of independence, daily living skills, personal hygiene skills, socialization strategies, and relationship building.
Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Kept case files updated, accurate and aligned with requirements.
Guided patients to restroom to support bladder and bowel relief requirements.
Scheduled daily and weekly care hours for client caseload.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Completed regular check-ins and progress report for each client.
Monitored clients' overall health and well-being and noted significant changes.
Provided compassionate and patient-focused care to cultivate well-being.
Transported clients to and from medical appointments with safety and efficiency.
Maintained entire family's schedule and organized events.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Educated clients and family members on relevant topics to support independent living.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Assisted with daily living activities, running errands, and household chores.
Entrusted to handle confidential and sensitive situations in professional matter.
Employee/Cashier Team Lead
Jami Dobbs
04.2021 - 07.2021
(Seasonal)
Monitored self-checkout systems and provided help in resolving complex problems.
Educated employees on register use, merchandising, and customer service.
Facilitated and logged store opening, closing, and shift changes.
Processed both cash and card purchases and returns.
Interpreted and enforced operating instructions, procedures and safety rules.
Received and processed customer payments.
Restocked and organized merchandise in front lanes.
Assisted customers by answering questions and fulfilling requests.
Communicated with customers and team members to solve problems.
Maintained stock to meet expected customer demand.
Monitored areas for security issues and safety hazards.
Mentored new team members on sales software system operation.
Quickly and accurately counted drawers at start and end of each shift.
Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Trained team members on cash register operation and cash handling.
Led cashiers and associates in providing thoughtful customer service.
FRYSC CORPS
AmeriCorps
06.2019 - 05.2020
FRYSC Corps members are AmeriCorps members who commit to a term of service that may last up to two years. They serve under the supervision of FRYSC coordinators in cooperation with principals and teachers.
Provided individual and small-group reading tutoring for students identified as at risk for academic failure.
Members support school reading efforts to give struggling students the tools necessary to achieve success while in school and beyond.
Processed incoming and outgoing mail and packages according to established procedures.
Provided resources to support students in achieving career goals.
Monitored student progress to drive successful academic outcomes.
Collaborated with school counselors, teachers and administrators to aid mentee success.
Facilitated peer-to-peer conversations to support open communication among mentees.
Empowered students through counseling and skill-building exercises.
Promoted positive behavior and responsibility among mentees by modeling appropriate social skills.
Answered high volume of phone calls and email inquiries.
Updated and maintained confidential databases and records.
Took notes and dictation at meetings.
Employee
Somerset Foundation: Somerset ART Studio
05.2019 - 07.2019
Encouraged children's emotional and social development.
Handled daily administrative tasks efficiently to minimize time away from children.
Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Implemented daily routines and activities to stimulate and engage children.
Encouraged children to develop healthy social and emotional skills.
Developed age-appropriate activities and crafts to engage children.
Created safe and engaging learning environment for groups of diverse children with various learning styles.
Helped children develop motor skills in preparation for preschool and kindergarten.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Monitored children's activities to verify safety and wellbeing.
Utilized positive reinforcement techniques to encourage good behavior.
Maintained effective schedule balance between rest periods, active play, and instruction.
Read stories, sang songs and facilitated creative play.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Assisted in potty training and toilet hygiene.
Education
Bachelors - Occupational Therapy
Eastern Kentucky University
Richmond, KY
05.2024
High School Diploma -
Somerset High School
Somerset, KY
05.2020
Skills
Ability to work under pressure
Very friendly with the public
Excellent Problem Solving Skills
Initiative with tasks
Can operate a computer as well as Word, Excel, PowerPoint, etc
Leadership
Professionalism in and outside of the workplace
Collaboration with others
Organizational Skills
Flexibility
Timeline
Intern
United States House Of Representatives
05.2023 - 07.2023
Employee/Cashier Team Lead
Jami Dobbs
04.2021 - 07.2021
FRYSC CORPS
AmeriCorps
06.2019 - 05.2020
Employee
Somerset Foundation: Somerset ART Studio
05.2019 - 07.2019
Direct Support Professional
Brighter Futures Therapy Center, LLC
05.2018 - 08.2022
Bachelors - Occupational Therapy
Eastern Kentucky University
High School Diploma -
Somerset High School
Similar Profiles
Linda MatthewsLinda Matthews
District Office Manager/Executive Administrative Assistant at United States House of RepresentativesDistrict Office Manager/Executive Administrative Assistant at United States House of Representatives
District Staff Assistant at Office of the Honorable Jen Kiggans, United States House of RepresentativesDistrict Staff Assistant at Office of the Honorable Jen Kiggans, United States House of Representatives