Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Speck Craig

Richmond ,KY

Summary

  • Well-rounded Personal Care Aide with assisting clients with various daily living needs at home and in the community.
  • Expert communicator when supporting patients' needs, documenting information, and interacting with supervisors.
  • Detail-oriented team player with strong organizational skills.
  • Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • Hardworking and passionate job seeker with strong organizational skills eager to help achieve company goals

Overview

5
5
years of professional experience

Work History

Intern

United States House Of Representatives
05.2023 - 07.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Sorted and organized files, spreadsheets, and reports.
  • Interacted with constituents by phone, email, or in-person to provide information.
  • Collected, arranged, and input information into database system.
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
  • Strengthened analytical abilities by critically evaluating data and drawing meaningful conclusions.
  • Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
  • Sorted, organized, and maintained files.
  • Answered and transferred incoming telephone calls, taking messages for various staff members.

Direct Support Professional

Brighter Futures Therapy Center, LLC
05.2018 - 08.2022
  • Worked one on one with various clients diagnosed with intellectual disabilities as well as mental health disorders.
  • Encouraged community access to increase their level of independence, daily living skills, personal hygiene skills, socialization strategies, and relationship building.
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
  • Kept case files updated, accurate and aligned with requirements.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Scheduled daily and weekly care hours for client caseload.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Completed regular check-ins and progress report for each client.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Maintained entire family's schedule and organized events.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Educated clients and family members on relevant topics to support independent living.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Assisted with daily living activities, running errands, and household chores.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Employee/Cashier Team Lead

Jami Dobbs
04.2021 - 07.2021
  • (Seasonal)
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Educated employees on register use, merchandising, and customer service.
  • Facilitated and logged store opening, closing, and shift changes.
  • Processed both cash and card purchases and returns.
  • Interpreted and enforced operating instructions, procedures and safety rules.
  • Received and processed customer payments.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Maintained stock to meet expected customer demand.
  • Monitored areas for security issues and safety hazards.
  • Mentored new team members on sales software system operation.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Trained team members on cash register operation and cash handling.
  • Led cashiers and associates in providing thoughtful customer service.

FRYSC CORPS

AmeriCorps
06.2019 - 05.2020
  • FRYSC Corps members are AmeriCorps members who commit to a term of service that may last up to two years. They serve under the supervision of FRYSC coordinators in cooperation with principals and teachers.
  • Provided individual and small-group reading tutoring for students identified as at risk for academic failure.
  • Members support school reading efforts to give struggling students the tools necessary to achieve success while in school and beyond.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Provided resources to support students in achieving career goals.
  • Monitored student progress to drive successful academic outcomes.
  • Collaborated with school counselors, teachers and administrators to aid mentee success.
  • Facilitated peer-to-peer conversations to support open communication among mentees.
  • Empowered students through counseling and skill-building exercises.
  • Promoted positive behavior and responsibility among mentees by modeling appropriate social skills.
  • Answered high volume of phone calls and email inquiries.
  • Updated and maintained confidential databases and records.
  • Took notes and dictation at meetings.

Employee

Somerset Foundation: Somerset ART Studio
05.2019 - 07.2019
  • Encouraged children's emotional and social development.
  • Handled daily administrative tasks efficiently to minimize time away from children.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Implemented daily routines and activities to stimulate and engage children.
  • Encouraged children to develop healthy social and emotional skills.
  • Developed age-appropriate activities and crafts to engage children.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Monitored children's activities to verify safety and wellbeing.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Read stories, sang songs and facilitated creative play.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Assisted in potty training and toilet hygiene.

Education

Bachelors - Occupational Therapy

Eastern Kentucky University
Richmond, KY
05.2024

High School Diploma -

Somerset High School
Somerset, KY
05.2020

Skills

  • Ability to work under pressure
  • Very friendly with the public
  • Excellent Problem Solving Skills
  • Initiative with tasks
  • Can operate a computer as well as Word, Excel, PowerPoint, etc
  • Leadership
  • Professionalism in and outside of the workplace
  • Collaboration with others
  • Organizational Skills
  • Flexibility

Timeline

Intern

United States House Of Representatives
05.2023 - 07.2023

Employee/Cashier Team Lead

Jami Dobbs
04.2021 - 07.2021

FRYSC CORPS

AmeriCorps
06.2019 - 05.2020

Employee

Somerset Foundation: Somerset ART Studio
05.2019 - 07.2019

Direct Support Professional

Brighter Futures Therapy Center, LLC
05.2018 - 08.2022

Bachelors - Occupational Therapy

Eastern Kentucky University

High School Diploma -

Somerset High School
Megan Speck Craig