Megan Stark
Mooresville,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Who is dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
13
13
years of professional experience
Work History
EC Teacher
Mooresville Graded School District
10.2021 - 05.2023
- Collaborated with colleagues to plan interdisciplinary units that connected subjects and promoted deeper understanding.
- Planned daily activities to keep students engaged and on track with learning goals.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Coordinated regular meetings to share and analyze student performance data and success plans with colleagues and parents.
Customer Service Representative/Service Desk Lead
The Home Depot Inc
01.2013 - 08.2021
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Updated account information to maintain customer records.
- Sought ways to improve processes and services provided.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
- Increased efficiency and team productivity by promoting operational best practices.
Cashier
Aeropostale
12.2009 - 11.2012
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Welcomed customers and helped determine their needs.
- Kept cash wrap stocked, products faced and shelving
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Digital Marketing Certificated -
UNC Charlotte
Charlotte, NC12.2023
Master of Science - Library Science
CUNY Queens College
Flushing, NY12.2019
Associate of Arts - History
CUNY Queens College
Flushing, NY12.2017
Associate of Arts - Early Childhood Education
Nassau Community College
Garden City, NY12.2013
Skills
- Understanding Customer Needs
- Team Collaboration
- Microsoft and Google experiences
- Attention to Detail
- Records Organization
- Spreadsheet Management
Timeline
EC Teacher
Mooresville Graded School District
10.2021 - 05.2023
Customer Service Representative/Service Desk Lead
The Home Depot Inc
01.2013 - 08.2021
Cashier
Aeropostale
12.2009 - 11.2012
Digital Marketing Certificated -
UNC Charlotte
Master of Science - Library Science
CUNY Queens College
Associate of Arts - History
CUNY Queens College
Associate of Arts - Early Childhood Education
Nassau Community College
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