Summary
Overview
Work History
Education
Skills
Timeline
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Megan Sterling

George

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

17
17
years of professional experience

Work History

Third Key Holder

Kirkland's
05.2022 - 10.2023
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Trained and supervised new employees to apply best practices in customer service and store operations.

Retail Merchandiser

Home Goods
02.2022 - 05.2022
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.

Assistant Store Manager

Pier 1 Imports
05.2006 - 09.2020
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Education

No Degree - Computer Information Science

Delaware Technical And Community College - Owens
Georgetown, DE

High School Diploma -

Cape Henlopen High School
Lewes, DE
06.2003

Skills

  • Resource Allocation
  • Inventory Monitoring
  • Product Demonstrations
  • Customer Service Management
  • Task Delegation
  • Sales Coaching

Timeline

Third Key Holder

Kirkland's
05.2022 - 10.2023

Retail Merchandiser

Home Goods
02.2022 - 05.2022

Assistant Store Manager

Pier 1 Imports
05.2006 - 09.2020

No Degree - Computer Information Science

Delaware Technical And Community College - Owens

High School Diploma -

Cape Henlopen High School

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Megan Sterling